Job Description

Job Title: IT Executive (Night Shift)

Work Hours:

15:00 - 00:00

Location:

surat

Department:

IT Support

Reports To:

IT Manager / Senior IT Executive

About the Role

We are seeking a

dedicated and proactive IT Executive

to join our night shift operations team. The ideal candidate will have a strong technical background and the ability to provide quick, effective solutions to hardware, networking, software, and trading application issues. This position plays a critical role in ensuring uninterrupted business operations, particularly for

MCX trading clients

during market hours.

Key Responsibilities

Hardware & Desktop Support

Troubleshoot and resolve desktop/laptop hardware issues. Install, configure, and maintain operating systems, drivers, and essential applications. Set up and troubleshoot printers, scanners, and other peripherals.

Network Monitoring & Troubleshooting

Monitor network performance and system health during shift hours. Identify and escalate critical network incidents promptly.

Database Management

Perform and verify daily database backups. Maintain backup logs and report any anomalies.

MCX Client & Trading Support

Provide real-time support to MCX trading clients during market hours. Install, configure, and troubleshoot trading terminals and related software. Ensure continuous functioning of trading and data feed applications.

Software Installation & Troubleshooting

Install and maintain Windows applications including MS Office. Perform updates, patches, and application support as needed.

Mobile Application Support

Monitor and support trading-related mobile applications. Assist users with installation, setup, and troubleshooting.

Reporting & Documentation

Prepare daily shift reports detailing incidents, resolutions, and pending tasks. Maintain an updated IT knowledge base and troubleshooting documentation.
*

Requirements

Bachelor's degree in IT or related field (or equivalent experience). 1-3 years of experience in IT support, preferably in a trading or financial environment. Strong knowledge of Windows OS, networking fundamentals, and hardware troubleshooting. Familiarity with MCX trading platforms and related applications (preferred). Good communication skills and ability to work independently during night shifts. Problem-solving mindset with attention to detail.
Job Type: Full-time

Pay: ?15,000.00 - ?45,000.00 per month

Benefits:

Provident Fund
Work Location: In person

Speak with the employer

+91 7433006722