Job Description

Brief Role : Opportunity for Graduates Freshers and MBA Fresher\'s - Hyderabad We are looking for young and smart non- technical graduates for a mega e- governance project. Currently we have 10 open positions for Citizen Service Executives. Please note this is entry level Job, this is suitable for the candidates who are looking for entry level and this job is not related to Finance/ HR domain. This is not a technical requirement hence candidates from technical background need not to apply (ex: BE & B.Tech, MCA, M.Tech, LLB, Mpharma or Bpharma candidates need not to apply). Please check the below requirement: 1. Required Qualification - BA, BBA, BBM, B.Com, B.Sc, BCA & MBA. 2. Decent communication and interpersonal skills 3. Good personality and customer handling skills 4. Proficient in English and Local language (Telugu) 5. Computer savvy and good keyboard skills with accuracy 6. Full time courses only can be considered. 7. Freshers preferred (2014, 15 & 16 Pass- outs) 8. No calling, No Selling, Completely Operational role 9. Age - 21 - 25 Yrs 10. Not more than 2 years gap during education or employment in total Candidate who have attended TCS interview in the last 6 months need not apply. Mandatory Documents to be carried for the walk- in: 1.Resume 2.One Photograph (Passport Size) 3.Copy of Address proof, PAN (PAN is mandatory) 4.Class 10 Mark- Sheet 5.Class 12 Mark- Sheet 6.UG Mark- Sheets, Provisional & Degree Certificate We will update the Interview details over mail, request you to check your mails on daily basis. Salary: INR 1, 00, 000 - 1, 25, 000 P.A Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Fresher Role: Fresher Desired Profile *Resolve customer queries and issues. *Ensure quality of services delivered. *Escalate customer issues for quick resolution. *Execute activities to meet the service period SLAs *Report to the Team Lead / CSM. Education:UG - B.Sc - Any Specialization, B.Com - Commerce, B.A - Any Specialization, B.B.A - Management, BCA - Computers, Other Graduate PG - MBA/ PGDM - Any Specialization Doctorate - Doctorate Not Required

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