Job/Role: Customer Success Associate- Focus on managing support queries on channels (email, chat, and phone), launch and admin-related workflows, data reporting / MISRequired Technical and Professional Expertise :- Bachelor\'s degree preferred- Mad multi-tasking skills- Exceptional verbal communication skills, especially over the phone- A positive, polite, confident, sincere and friendly disposition- The ability to solve problems & to think quickly on your feet (figuratively we will provide a chair)- The ability to stay calm, cool and collected during stressful phone conversationsFlexibility : we are growing and evolving, and you will need to come along for the ride- An eye for details. (ref:updazz.com)
updazz .com
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