Job Description

Description

ROLE TITLE: Master Data Steward

FUNCTION: Group Master Data Management

REGION: GGSI HQ

REPORTING: MDM Manager

LOCATION: India

Global Leaders in Customer Experience Automation

With a culture rooted in innovation, each day Glory's people are transforming our customer's businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That's a reputation we've earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it's our people who are driving our successes.

Why Join Us

Here at Glory, our ambitions are as big as yours. And that's why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That's because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you'll team up with colleagues across the world to deliver remarkable solutions in more than one hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.

ROLE PURPOSE

The Master Data Steward will play a crucial role in ensuring the accuracy, consistency, and integrity of master data across the global organisation. This position involves collaborating with multiple teams across the whole Glory business, including Customer Experience, Finance, Supply Chain Management, Service and IT team, to maintain global master data standards and process within the Glory businesses. The ideal candidate will have a strong understanding of data governance principles, data quality management, and experience with data management tools such as Oracle Product Data Hub(PDH)/Enterprise Data Quality (EDQ)/Customer Data Management(CDM) and technologies.

Key Responsibilities

MAIN RESPONSIBILITIES

Develop, implement, and maintain master data management policies, procedures, and standards to ensure data quality and integrity. Collaborate with cross-functional teams to identify and resolve data quality issues and ensure data consistency across systems. Monitor and maintain master data records, ensuring they are accurate, complete, and up to date. Assist in the design and implementation of MDM solutions and tools, including data modelling, data governance frameworks, and workflows. Conduct data profiling and analysis to identify data quality issues and recommend preventive and corrective actions. Configure and develop MDM tools such as Oracle Product Information Management/Oracle Enterprise Data Quality/Oracle Product Development (PLM) to drive and improve overall global data quality Provide training and support to business units within global organisation on best practices related to master data management. Develop and maintain documentation related to master data processes, data definitions, and data governance. Participate in data migration projects and support global ERP system implementations from a master data perspective. Stay current with industry trends and best practices in master data management and data governance

Skills, Knowledge & Expertise

REQUIRED EDUCATION AND QUALIFICATIONS

Bachelor's degree in information technology, Data Management, Business Administration, or a related field. Minimum of 5-7 years of experience in Master Data Management, Data Governance, or related roles. Relevant certifications (e.g., Certified Information Management Professional (CIMP), Certified Data Management Professional (CDMP)) could be beneficial to the role.

REQUIRED SKILLS AND COMPETENCIES

Experience with Oracle Applications Cloud Management tools and technologies (e.g., Product Data Hub, Enterprise Data Quality, Customer Data Management, Product Development etc.) is highly desirable. Demonstrated programme management skills will be advantage Proficient in data analysis, data modelling, and data profiling techniques. Excellent communication and interpersonal skills, with the ability to work collaboratively across global and remote teams. Strong problem-solving skills and attention to detail. Ability to effectively prioritise and execute tasks in a high-pressure environment. Experience at working both independently and in a team-oriented, collaborative environment is essential. Proven results orientation. Flexible for global travel as required.

About GLORY

Global Leaders in Customer Experience Automation

With a culture rooted in innovation, each day Glory's people are transforming our customer's businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That's a reputation we've earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it's our people who are driving our successes.

Why Join Us

Here at Glory, our ambitions are as big as yours. And that's why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That's because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you'll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.

Glory Values

The Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are - with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect.
Customer Delight. We put our customers first. Integrity. We do the right thing, always. Innovation. We embrace new challenges and share the future. Speed. We move fast, that's how we stay ahead. Diversity & Respect. We value the strength in our differences. * Teamwork. We succeed together.