Job Description

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in India and as such all normal working days must be carried out in India. Join us as a Markets Data Management Associate

• If you have a background of working in the financial services industry alongside excellent leadership skills, this could be the ideal role for you
• You’ll make sure that your team fully understand their role in the customer in-life cycle management
• Hone your stakeholder management and influencing skills in a role where you’ll be able to build your network and gain exposure for your work
• This role is available at associate level

What you'll do

As a Markets Data Management Associate, you’ll be supervising a team who facilitate reference data requests, on-boarding, off-boarding and the in-life cycle events of our customers. In order to inspire and educate your team, you’ll seek out opportunities to engage with new and existing functions and learn new skills. We’ll look to you to maintain an in-depth understanding of the end-to-end customer lifecycle to identify opportunities for optimisation and to provide an excellent customer experience. You’ll also be:

• Analysing and interpreting the volume trend and pattern to support management in making the right decisions
• Monitoring and managing service standards through performance metrics and meetings with our business partners
• Recognising and validating continuous improvements ideas, guiding the team when implementing these to drive business success

The skills you'll need

You’ll have previous experience of leading and motivating teams, alongside the ability to build, maintain and enhance relationships at all levels. We’ll expect you to have the ability to analyse and diagnose issues, alongside experience of delivering long term plans and large scale projects. You’ll also need:

• Extensive experience in the financial services industry
• A background of working in a rapidly evolving and changing environment with minimum line management
• A track record of implementing process improvements and creating robust operational risk control frameworks
• The ability to create a culture that will drive productivity and ensure quality and change management
• Excellent communication and interpersonal skills, with experience of influencing others and winning support