Job Description

About Xpanse Coffee

Xpanse Coffee is a dynamic and innovative coffee brand born in Goa & being bought up in India, committed to revolutionizing the way India experiences coffee. We bridge the gap between premium quality and affordability, offering a range of beverages tailored to modern, fast-paced lifestyles.

With a focus on convenience, technology, and sustainability, Xpanse Coffee caters to young professionals, students, and coffee enthusiasts who value exceptional taste and seamless service. Our mission is to make high-quality coffee accessible to everyone, be it through our thoughtfully designed stores, robust delivery network, or cutting-edge technology platforms.

Job Overview

We are seeking a dynamic and communicative

Marketing Support Executive

to support our franchise development efforts. The role involves engaging with prospective franchise partners, providing timely follow-ups, and ensuring a smooth communication flow between leads and the internal team. The ideal candidate should be confident, proactive, and willing to travel when required.

Key Responsibilities

Call and follow up with prospective franchise leads shared by the marketing/sales team. Maintain regular communication with interested leads and guide them through the franchise inquiry process. Update and manage lead tracking systems Coordinate with internal departments to provide necessary support or information to potential franchisees. Assist in organizing or attending franchise events, expos, or meetings if required. Maintain detailed call logs, follow-up schedules, and daily reporting. Handle email communications professionally and promptly.

Candidate Requirements

MBA Graduate

(Marketing preferred, but not mandatory) Excellent verbal and written communication in

English and Hindi

Confident and pleasant personality, with an eagerness to learn Comfortable with

travel

when necessary for events or meetings Must own a

personal laptop

Basic knowledge of Excel, Google Sheets, or CRM tools (training will be provided). Highly organized, self-motivated, and result-oriented.
Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Work Location: In person