Job Description

General Information

Req #
WD00084223
Career area:
Marketing
Country/Region:
India
State:
Haryana
City:
Gurgaon
Date:
Thursday, July 31, 2025
Working time:
Full-time

Additional Locations

:
India - Hary
na - Gurgaon India - Hary
na - Gurgaon

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).



This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Job Title: Marketing - Retail Training Manager

Location: Gurgaon

Reports to:

Marketing Head

Role Overview:

We are looking for a passionate and energetic

Retail Training Manager

to lead the development and execution of training programs for our

In-Shop Demonstrators (ISDs)

and

sales teams

across India. This role is key to enhancing in-store consumer experience, strengthening product knowledge, and enabling impactful retail storytelling in one of the most dynamic and competitive smartphone markets.

Key Responsibilities:

Design & Deliver Training Programs:

+ Create structured product training modules for new launches (hardware, software, AI features, ecosystem integration).
+ Develop and execute training plans for ISDs and TSI/Sales Teams across General Trade and Modern Trade.

Drive Retail Storytelling & Experience:

+ Equip teams with brand-aligned retail narratives to enhance the

in-store demo experience

.
+ Train teams on showcasing differentiators like

AI camera features, ecosystem products, design aesthetics

, etc.

Capability Building:

+ Conduct regular upskilling sessions on consumer engagement, selling skills, visual merchandising, and demo techniques.
+ Monitor performance metrics and recommend interventions for low-performing zones.

Digital-First Training Enablement:

+ Leverage digital tools (LMS, videos, WhatsApp groups, quizzes) to scale learning.
+ Maintain training dashboards and track participation and effectiveness.

Retail Audits & Feedback Loop:

+ Conduct on-ground training audits and mystery shopper insights for training needs assessment.
+ Gather on-ground insights to inform future training content and focus areas.

Key Requirements:

5-8 years of experience in

retail training or sales capability roles

within the

smartphone, consumer electronics, or telecom

industry. Strong knowledge of

retail formats

(LFR, MBO, GT) and ISD/TSM structures in India. Excellent communication and presentation skills in English and Hindi (regional languages a plus). Demonstrated ability to energize field teams and drive behavior change. Experience with

launch readiness training

and new product GTM support. Willingness to travel extensively across zones.

Preferred Attributes:

Passion for smartphones and consumer tech. Experience in

training content creation

(decks, videos, assessments). Understanding of

consumer behavior

at retail level. High adaptability and collaborative mindset.

Additional Locations

:
India - Hary
na - Gurgaon India - Hary
na - Gurgaon India India - Hary
na India - Hary
na - Gurgaon , India - Hary
na - Gurgaon

NOTICE FOR PUBLIC

At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.

Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.

Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.