Job Description

Marketing Operations Manager (CRM & Automation)

Location:

Remote (India) |

Work Type:

Full-Time

Target CTC:

Up to ₹35 LPA (Fixed) + Annual Performance-Based Bonus

Timezone:

IST with some US overlap

About the Role

A

fast-growing B2B SaaS company

is hiring a

Marketing Operations Manager (CRM & Automation)

to lead marketing automation, CRM management, and GTM data operations.

You'll be responsible for ensuring data accuracy, maintaining workflow uptime, and driving automation efficiency across marketing and sales systems -- empowering the GTM team to execute with precision and scale.

Job Details

Function / Pod:

GTM - Marketing Operations

Sub-Function:

Marketing Automation / CRM / Data Management

Seniority Level:

Mid-Senior (5-8 years)

What You'll DriveFirst 90 Days

Ensure

CRM accuracy >98%

and

workflow uptime 100%

across HubSpot. Implement

Clay and Attain automations

for lead enrichment, routing, and scoring. Partner with Sales and RevOps to align

lead handoff SLAs

and reporting cadence. Audit and optimize

campaign tracking, attribution, and dashboard metrics

.

First 180 Days

Establish

centralized GTM performance dashboards

for leadership visibility. Reduce

lead-to-handoff latency by 30%

through automation improvements. Maintain

best-in-class data governance

and reporting accuracy. Support

co-marketing campaigns

with Partnerships and RevOps teams.

Success Metrics / KPIs

CRM Data Accuracy ? 98% Workflow Uptime 100% Lead SLA Adherence (< 2 hours response time) On-Time, Error-Free Dashboard Delivery Stakeholder Satisfaction ? 90% (Sales, Marketing, Partnerships)

Candidate Profile

Experience:

5-8 years in

B2B SaaS Marketing Operations

or

CRM Management

.

Core Skills (Must-Have):

Deep hands-on expertise with

HubSpot CRM

(workflow automation, reporting, integrations). Proven experience setting up and maintaining automations via

Clay, Attain, Zapier, or n8n

. Strong understanding of

data hygiene, enrichment, and lead management workflows

. Analytical mindset with the ability to build and maintain

reports and dashboards

.

Nice-to-Have:

Background in

Cybersecurity, GRC, or Compliance Automation SaaS

. Familiarity with

Salesforce

or

Power BI

for advanced analytics and reporting.

Tools:

HubSpot, Clay, Attain, Zapier/n8n, Google Sheets, Power BI (optional).

Education:

Bachelor's degree in Marketing, Business, or Analytics.

Language:

English (fluent).

Other Requirements:

Prior experience

working in a SaaS environment

(agency-only experience not eligible).
Job Types: Full-time, Permanent

Pay: ₹2,500,000.00 - ₹3,000,000.00 per year

Benefits:

Provident Fund Work from home
Work Location: Remote