Job Description

Job Title

Marketing & Operations Executive (Offline, CRM & Photography)

Employment Type:

Full-Time (Long-Term)

Industry:

Jewellery / Luxury Retail

Location:

In Office

Role Overview

Classy Cut is looking for a dedicated and versatile

Marketing & Operations Executive

to support offline marketing activities, CRM handling, lead coordination, influencer collaborations, store operations, and

in-house photography

. This is a

full-time, long-term role

suited for someone who can balance creative work with operational and field support in a premium jewellery retail environment.

Key Responsibilities

Offline Events & Corporate Activities

Support and execute offline events, exhibitions, pop-ups, and corporate tie-ups Coordinate event logistics and post-event customer follow-ups

Marketing Support & Follow-Ups

Assist in marketing activities and campaigns Follow up with leads generated through events, walk-ins, ads, and collaborations

Data, Image & Contact Management

Manage customer data, product images, and contact records Maintain structured and updated databases for easy tracking

CRM Handling (Interakt)

Handle basic to intermediate operations on

Interakt CRM

Update leads, tag contacts, manage conversations, and ensure CRM hygiene

Lead Generation & Coordination

Coordinate lead generation efforts with marketing and sales teams Ensure timely assignment and follow-up of leads

Contact & Customer Management

Maintain customer, influencer, and partner contact lists Support relationship management through timely communication

Store & Field Sales Support

Provide on-ground support at the store during customer visits and appointments Assist sales and field teams when required

Influencer & Collaboration Coordination

Coordinate with influencers and collaborators Assist in follow-ups, execution, and collaboration management

In-House Photography (Mandatory)

Handle basic to intermediate

product photography

for jewellery Click images for catalogues, CRM sharing, WhatsApp, and marketing use Organize and manage photography assets

Skills & Requirements

Photography skills are mandatory

(product photography - DSLR or mobile) Basic knowledge of marketing and sales support Experience or familiarity with

Interakt CRM

preferred Good communication and coordination skills Organized, detail-oriented, and proactive Comfortable with store, office, and field work Interest in jewellery, luxury retail, or branding is a plus

What We Offer

Stable

full-time, long-term role

Exposure to luxury jewellery marketing and retail operations Hands-on experience across events, CRM, collaborations, and creative work Growth opportunities within the brand
Job Type: Full-time

Pay: ?10,097.79 - ?35,324.95 per month

Work Location: In person