Job Description

Retention / Email Marketing Specialist | Gurgaon, Delhi/NCR | D2C E-comm | Female Candidates Only

Leading D2C brand seeks a retention pro to own customer lifecycle post-acquisition--boost repeats, LTV, and cut churn!

Must-Haves (pls confirm before applying):

D2C startup exp only (current/prev) 3-6 yrs in retention/lifecycle/CRM marketing Hands-on CRM campaigns: Email/WhatsApp/SMS/Push Built journeys/cohorts/segments in CRM tools Delhi/NCR based; in-person interview ready

Own:

End-to-end retention strategies Campaigns across all owned channels Loyalty/referral/win-back programs A/B tests & KPI dashboards (repeat rate, LTV, etc.)
Gurgaon | Fast-paced impact role.

Job Types: Full-time, Permanent

Pay: ?1,200,000.00 - ?1,500,000.00 per year

Application Question(s):

Are you currently working in or have previously worked with a D2C startup? what is your experience only in retention, lifecycle, or CRM marketing? Do you have hands-on experience executing CRM campaigns across Email, WhatsApp, SMS, and Push Notifications? If you get shortlisted, will you be available for a face-to-face (in-person) interview? Current Location Current CTC Notice Period
Work Location: In person