Job Description

Marketing Generalist (On-ground GTM)The Chocochip Story:- Chocochip began with a simple idea; to make it easier for people to discover where to eat and what to eat. What started as a passion for improving everyday dining experiences has grown into an AI solution built for guests, waiters, and restaurants.- With Chocochip's AI menu assistant, guests can decide exactly what they'll love; getting instant answers to menu questions and personalized recommendations just by scanning a QR code. For waiters, it lightens the workload, ensuring every guest gets the right suggestion, upsell, or pairing every time.- Behind the scenes, Chocochip turns guest chats and POS data into weekly insights that help restaurants spot trends, fine-tune dishes, and create more engaging menu experiences.We're here to make dining delightful: for the people who cook, serve, and eat.About the role:- This is a fluid, on-ground GTM role that blends marketing operations, restaurant onboarding, QR procurement and deployment, opportunity discovery, and customer success. - Success looks like getting restaurants live quickly, enabling staff to use Chocochip confidently, and surfacing insights and upsell opportunities from the field.- Ideal for a driven generalist with 1-2 years of experience, strong presentation skills who enjoys being on the move, solving problems, and meeting people.What you'll do:1. Own onboarding to go-live, coordinating menus, assets, and stakeholders.2. Print and deploy QRs with vendors; plan placements and run in-store QC.3. Train managers and waiters; share playbooks, FAQs, and WhatsApp guides.4. Capture objections/requests and relay structured insights to teams.5. Spot upsell placements and menu hotspots to lift AOV and CSAT.6. Manage first 30-60 days post-launch; resolve issues and escalate cleanly.7. Maintain trackers for stages, QR inventory, training, and dates.What you'll bring:1. 0-2 years in field ops/marketing/CS; stellar interns welcome.2. Polished spoken English, strong presentation, and stakeholder handling.3. High reliability and follow-through; clear documentation and updates.4. Organized, action-oriented; comfortable juggling multiple outlets.5. Basic tools: sheets, slides, email/WhatsApp, light CRM/task trackers.6. Bonus: F&B/hospitality tech, QR/vendor or store launch experience.How we work:1. Clear goals, honest communication, and a focused 40-hour week.ust, ownership, and pride in representing the brand.2. Trust, ownership, and pride in representing the brand.3. WFO in Indira Nagar with frequent intra-city field visits.Success metrics:1. Time-to-go-live and first-30-day adoption.2. QR deployment accuracy and creative compliance.3. Field insights leading to measurable lifts in menu engagement.If this sounds like you, share a short note on an on-ground project you ran end-to-end and your 30-day plan to take a restaurant from contract to confident go-live. (ref:updazz.com)

Skills Required