will be responsible for calling new leads, explaining the services LIVXS offers, and sharing basic proposals. The focus is not on hardcore selling, but on creating a warm first impression, keeping follow-ups timely, and helping the sales team stay organized.
This role is ideal for someone who's confident on the phone, organized with follow-ups, and curious to learn how premium weddings and film sales work.
Key Responsibilities
1. Lead Generation - Calling Leads & Initial Conversations
Call incoming leads from wedding and films campaigns.
Explain what LIVXS does in a simple, confident way
Ask basic qualifying questions (event date, services needed, budget range)
Pass on hot leads to the Sales Manager for follow-up
2. Client Engagement - Sharing Proposals & Information Decks
Send pre-approved company profiles, pricing decks, or service details via WhatsApp or email
Use saved message templates but personalize them a bit for each client
Ensure each client gets a response within 1-2 hours of the lead coming in
3. Follow-Up
Maintain a list of daily follow-ups and re-call leads who haven't responded
Gently nudge clients who have paused communication
Note feedback from leads (budget too high, not urgent, already booked someone, etc.)
4. CRM Updates
Add all lead details to the Zoho CRM (name, contact, platform, interest, notes).
Update deal stages as per the lead's progress (contacted, shared deck, no response, hot, converted).
Coordinate with Sales Team to ensure no lead is missed or repeated.
5. Daily Reporting & Sales Team Coordination
Share end-of-day updates: calls made, leads contacted, hot leads, and follow-up notes
Flag any interesting or urgent inquiries to the manager immediately
Join weekly check-ins to review call performance and get feedback.
Key Skills Required
Clear and friendly communication over the phone
Basic comfort with WhatsApp Web, Zoho and Zoho Sheets
Willingness to learn CRM and follow a structure
Fluent in English and Hindi
Comfortable working with deadlines and targets
Qualifications Preferred
1-3 years experience in Weddings/Events/Hospitality
Graduate in Marketing, Sales, Business, Mass Comm, or similar fields
Prior internship in the event/wedding/media industry is a bonus
Based in Delhi NCR (Office-based role)
Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 3 months
Pay: ₹25,000.00 - ₹50,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Application Question(s):
Do you have a personal laptop
Location:
Gurugram, Haryana (Preferred)
Work Location: In person
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