Job Description

Key Responsibilities:

Manage and nurture relationships with clients, primarily from the U.K. market, ensuring their needs are met and expectations exceeded. Act as the primary point of contact for customer inquiries, complaints, and feedback, providing prompt and effective solutions. Collaborate with cross-functional teams to deliver outstanding customer service and improve overall client experience. Develop and implement strategies to enhance customer loyalty and retention. Analyze customer data to identify trends and areas for improvement in service delivery. Provide regular reports and updates to senior management on customer satisfaction and feedback. Gender: Female candidates only. Communication: Excellent verbal and written communication skills in English. Experience: Min. 1 year
If you interested, kindly contact on 8780176022.

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Experience:

Marketing: 1 year (Preferred)
Location:

Surat, Gujarat (Preferred)
Work Location: In person