Job Description

Technical Knowledge of Investment Casting

(process flow, alloys, tolerances, applications).

Understanding of Engineering Drawings

and customer specifications.

Customer Relationship Management

- handling inquiries, quotations, follow-ups, and complaint resolution.

Sales Support Activities

- coordinating with production, quality, and dispatch teams for order execution.

Documentation & Reporting

- quotations, order confirmations, invoices, dispatch notes, and MIS reports.

Negotiation Skills

- basic negotiation for pricing, terms, and delivery schedules.

ERP / CRM Proficiency

- managing orders, tracking sales pipeline, and customer database.

Communication Skills

- clear verbal and written communication for client and inter-departmental coordination.

Time Management & Multi-tasking

- ability to manage multiple orders and customer accounts simultaneously.

Problem Solving

- addressing delays, quality concerns, and logistics challenges.

Basic Commercial Knowledge

- understanding taxation, payment terms, and export procedures (if applicable).

MS Office Expertise

- Excel for sales tracking, PowerPoint for presentations, Word for documentation.
Job Types: Full-time, Permanent, Fresher, Volunteer

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Flexible schedule Food provided Paid sick time Paid time off Provident Fund
Language:

English (Preferred)
Work Location: In person