Job Description

We are looking for a

Relationship Manager

who brings strong client management skills combined with a solid background in

operations and technology

. The ideal candidate should be from a

B.Tech/BCA background

, with the ability to bridge the gap between clients' business needs and our technical/operational capabilities.

Key Responsibilities

Act as the primary point of contact for clients, ensuring smooth onboarding and long-term relationship management. Understand client requirements and coordinate with the

tech and operations teams

for seamless delivery. Monitor client accounts, address queries, and resolve issues proactively. Drive process improvements and automation in client servicing using technology. Prepare reports, track KPIs, and provide insights to internal stakeholders. Collaborate with product/tech teams to translate client feedback into product enhancements. Ensure compliance with company policies, operational guidelines, and regulatory requirements.

Required Skills & Qualifications

Education:

B.Tech / BCA (mandatory). Strong understanding of

technology platforms, APIs, and operational workflows

. 0.6-1 years of experience in

client relationship management / operations / fintech / IT services

. Excellent communication, presentation, and interpersonal skills. Ability to analyze data and prepare reports. Strong problem-solving skills with a customer-first mindset.
Interested Candidates can share their CV at sakshisharma@plutos.one

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Application Question(s):

Do you have any qualification in technical skills? What's your current CTC? What's your expected CTC?
Work Location: In person