Job Description

Job Overview:

We are seeking a dynamic and motivated

Marketing Executive

to join our team at

Pallikoodam Edtech

. In this role, you will be responsible for managing client interactions across multiple channels including calls, messages, emails, and social media. You will actively engage with both D2C and B2B enquiries, coordinate with the social media team, and maintain lead records to support our sales and marketing efforts effectively. This position offers a great opportunity to grow in the fast-paced and evolving

e-learning industry

while applying your marketing knowledge in a practical environment.

What We Are Looking For

A candidate with a background in

Marketing

and

prior internship experience

in client communication, lead handling, or digital outreach Professionals with

up to 1 year of experience

or

freshers

who have completed relevant internships Strong spoken communication in

both English and Tamil

Excellent

reading and writing

skills in

English

Confident in handling

calls and client communication

Creative mindset with ability to

ideate engaging content

Ability to

plan, write, and post

content independently Organized, proactive, and detail-oriented

Key Responsibilities

Client Communication

Engage professionally with potential and existing clients through calls, WhatsApp, SMS, emails, Instagram DMs, and comments Respond quickly to inbound enquiries and ensure consistent follow-ups Handle both inbound and outbound sales calls confidently Maintain communication that reflects the brand's tone and voice

Sales and Client Support

Explain e-learning offerings and guide clients through course benefits and the enrollment process Build and maintain strong relationships with clients to ensure satisfaction and retention

Coordination and Team Collaboration

Work closely with the marketing and operations teams to support promotional campaigns Coordinate with the Social Media team to stay aligned with content and campaign goals

Documentation and Reporting

Maintain daily records of calls and communications Keep the prospect sheet updated with ongoing conversations, client interests, and follow-up actions
Job Type: Full-time

Pay: From ?20,000.00 per month

Benefits:

Health insurance
Work Location: In person