Job Description

Role Overview:
The Marketing Communication Specialist (L1) will support the development and execution of communication strategies across internal and external channels for both RR and Zapcom.
The role involves creating high-quality content, managing media relations, and ensuring message consistency in line with brand positioning.
This is an execution-focused position designed to strengthen storytelling, engagement, and visibility across business units. Speaking with External PR vendors / Teams to post the communication.
Key Responsibilities:

• Assist in developing and implementing integrated communication and content strategies.

• Create, edit, and publish engaging content for internal newsletters, LinkedIn, website, and campaigns.

• Support external PR and media coordination tracking coverage, drafting releases, and maintaining media lists.

• Collaborate with HR and business teams for internal communications (events, announcements, campaigns).

• Ensure brand voice consistency across platforms, following corporate guidelines.

• Maintain a content calendar and assist in campaign planning/execution.

• Track and report engagement metrics for communication initiatives.

• Coordinate with creative and design teams to deliver assets on time.

Required Skills & Experience:

• 0.6-2 years of experience in marketing, corporate communication, or content creation.

• Strong writing and editing skills ability to adapt tone across internal/external audiences.

• Basic understanding of digital and social media communication.

• Familiarity with brand and campaign communication best practices.

• Good interpersonal skills and ability to collaborate across teams.

• Bachelor's degree in marketing

About us:
We are Zapcom a global team crafting meaningful technology that transforms businesses, powered by agility, innovation, and a customer-first mindset. With teams across the US, India, Europe, Canada, and MENA, we build platforms and modern digital solutions for industries including airlines, travel, hospitality, BFSI, retail, and healthcare. We operate with a product-first approach: thinking like product owners, building like architects, and testing like customers. Our builder-led culture and dual-factory model enable us to deliver impact at speed, grounded in ownership, transparency, and fast, purposeful execution.
If you're someone who wants to shape real solutions and takes pride in stepping up when it matters, you'll thrive in our culture that trusts you to lead. Join us and help shape products and experiences used by millions worldwide.

Skills Required