Job Description

Overview

The Marketing Administrator will support global marketing operations by managing lead flow, responding to customer enquiries, and assisting with campaign execution and reporting. This role is critical to ensuring smooth coordination between marketing and sales teams, maintaining high-quality customer engagement, and supporting internal marketing processes. The ideal candidate will be proactive, detail-oriented, and comfortable working across time zones in a fast-paced, international environment.

Duties and Responsibilities

Lead & Enquiry Management


Distributing marketing-generated leads to relevant sales and service teams using internal systems


Monitoring and responding to customer enquiries received via website forms, email, and live chat


Ensuring timely and professional communication with prospects and customers


Marketing Operations Support


Assisting in the execution of digital marketing campaigns including email and social media


Supporting internal marketing requests and coordinate with cross-functional teams


Maintaining and organize marketing assets, documents, and shared resources


Reporting & Data Handling


Preparing and formatting marketing performance reports including lead tracking, campaign metrics, and customer feedback


Conducting routine data preparation and analysis to support decision-making


Ensuring accuracy and consistency in marketing data across platforms


Administrative Coordination


Raising and track purchase requests for marketing activities


Liaising with finance and procurement teams to ensure timely processing


Supporting inventory tracking and logistics for marketing materials

Experience, Skills and Qualifications

Excellent written and verbal communication skills Strong proficiency in Microsoft Excel and PowerPoint Experience in social media marketing and digital engagement Ability to manage multiple tasks and meet deadlines Highly organized, detail-oriented, and self-motivated Comfortable working independently and collaboratively across global teams Prior experience in a B2B marketing or customer-facing role Familiarity with CRM systems and lead management processes * Exposure to international markets, especially Europe and North America