Job Description

Additional Information

Job Number

26000179

Job Category

Revenue Management

Location

The Ritz-Carlton Bangalore, 99 Residency Road, Bengaluru, Karnataka, India, 560 025

Schedule

Full Time

Located Remotely?

N

Position Type

Management

JOB SUMMARY

Responsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing, positioning and inventory of all hotels within the market. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area.

OR


4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Generates and provides accurate and timely results in the form of reports, presentations, etc.

Demonstrates knowledge of job-relevant issues, products, systems, and processes.

Analyzes information, identifying current and potential problems and proposing solutions.

Observes, receives, and otherwise obtains information from all relevant sources.

Submits reports in a timely manner, ensuring delivery deadlines.

Maintains accurate reservation system information.

Provides support with cluster selling initiatives to all reservation centers.

Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

Generates updates on transient segment each period and continually analyzes transient booking patterns.

Works with Market VP, Market GM and GM's to assist in pricing analyses for all products in Market.

Assists with account diagnostics process and validates conclusions.

Managing Revenue Management Projects and Strategy

Takes a predetermined strategy and contributing to the execution of that strategy.

Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.

Provides critical input to market leaders for development of property and overall market sales strategy.

Ensures hotel strategies conform to brand philosophies and initiatives.

Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.

Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.

Manages inventory to maximize cluster rooms revenue.

Assists hotels with pricing and provides input on business evaluation recommendations.

Provides recommendations to properties for Business Transient Sales account strategies.

Leads efforts to coordinate strategies between group sales offices.

Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.

Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

Initiates, implements and evaluates revenue tests.

Provides recommendations to improve effectiveness of revenue management processes.

Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.

Communicates market direction to revenue management, sales and hotel leaders.

Building Successful Relationships

Develops constructive and cooperative working relationships with others, and maintains them over time.

Develops and manages internal key stakeholder relationships.

Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

Additional Responsibilities

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Enters, transcribes, records, stores, or maintains information in written or electronic form.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.






Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.


Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.


In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.