Job Description

Key Responsibilities1. Production Monitoring & Daily Follow-ups

Track daily production status with all manufacturing partners. Conduct WhatsApp/video follow-ups to monitor progress. Ensure raw materials, packaging materials, and manpower are available at factory. Highlight and escalate delays immediately.

2. Vendor Coordination

Act as the single point of contact for all vendors/manufacturers. Share POs, production plans, packaging guidelines, and timelines. Monitor vendor compliance and performance metrics.

3. Quality Control & Documentation

Ensure production output meets PincodeKart's quality standards. Verify samples, packaging quality, labelling, and specifications. Maintain QC checklists, production logs, GRN/SRN, and dispatch reports. Reject defective material and ensure rework is completed on time.

4. Dispatch Planning & Logistics Coordination

Align daily dispatch quantity with logistics team. Ensure goods are ready, labelled, packed, and handed over correctly. Track shipments until they reach the PincodeKart hub/warehouse.

5. Issue Resolution

Identify bottlenecks in manufacturing or vendor operations. Work with plant supervisors to fix issues quickly. Ensure proper escalation to internal leadership when needed.

6. Reporting & MIS

Prepare daily and weekly MIS reports on: Production volumes Delay reasons Rejection and QC issues Vendor performance score Maintain accurate record-keeping for audits and compliance.

Key KPIs (What Success Looks Like)

On-time production rate Rejection & defect percentage Vendor compliance score Cost control metrics (rework, wastage, packing material) Accuracy of daily production and dispatch reports Zero downtime due to miscommunication or missing materials

Skills & QualificationsRequired

2-6 years of experience in: Operations Manufacturing support Vendor management Warehouse/supply chain QC or production planning Strong communication and follow-up discipline Ability to manage multiple vendors simultaneously Exposure to Excel, MIS reporting, and process audits Problem-solving mindset and ability to work under pressure Good knowledge of inventory flow, raw materials, and dispatch processes

Preferred

Experience in e-commerce, FMCG, or manufacturing sectors Background in Flipkart, Amazon, Delhivery, Zepto, BigBasket, or similar companies Understanding of packaging standards and quality systems
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Work Location: In person