Job Description

Handle customer inquiries via email and phone. Provide information about insurance products and services. Assist customers with policy changes, claims, and other requests. Resolve customer issues and complaints. Maintain customer records and update information. Meet or exceed performance targets for call and email handling. Follow company policies and procedures. Collaborate with team members to achieve goals.


PROCESS = PURE Customer service

Requirement

HSC / Graduate Fresher

Good English Communication.

- Salary - 16K In-hand 20K CTC

Shift timing

9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT )

1 Rotational Off
Rounds of interview: Hr / Ops / Amcat test





Cigna Email process (Customer service)

(70% email - 30% calling)


Excellent communication

(Versant 4 required)
HSC fresher required.

Salary:-

16000 in hand

20000 CTC


Shift timing:-

Between 9am to 9pm.

1 rotation off