Job Description

Ready to shape the future of work?
At Genpact, we dont just adapt to changexe2x80x94we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager/Senior Manager, Workforce Data Admin!
This role is pivotal in optimizing workforce performance through data-driven insights, process enhancements, and effective resource management. The ideal candidate will possess a strong background in workforce analytics, operational leadership, and cross-functional collaboration.
Responsibilities
1. Strategic Leadership:
o Define and execute the strategic roadmap for data management and operations.
o Align team objectives with organizational goals and drive performance.
2. Operational Oversight:
o Oversee end-to-end data management processes, ensuring high quality and efficiency.
o Manage escalations and foster collaboration across teams to resolve complex challenges.
3. Team Development:
o Build and nurture high-performing teams through training, mentorship, and engagement initiatives.
o Conduct regular performance reviews and provide constructive feedback.
4. Stakeholder Management:
o Engage with clients and internal stakeholders to ensure alignment on data strategies.
o Provide insights and recommendations to support business objectives.
5. Innovation and Process Excellence:
o Drive innovation by leveraging advanced analytics, AI, and automation tools.
o Implement process improvements to enhance operational efficiency.
Qualifications we seek in you!
Minimum Qualifications

• Bachelors degree in HR Business, Data Science, or related fields (MBA preferred).
• Relevant years of experience in data management or operations, with at least some years in leadership.
• Expertise in data analytics, reporting tools, and process automation.
• Familiarity with HCM tool SuccessFactors, Workdays, Oracle Fusion will be an added advantage
• Willingness to work 5 days from office in client specific shift.

Preferred Qualifications/ Skills

• Proven experience in managing large-scale operations and leading cross-functional teams.
• Certifications in leadership, data management, or project management.
• Strategic thinker with strong analytical abilities.
• Exceptional leadership and team management capabilities.
• Effective communicator with strong stakeholder engagement skills.
• Flexibility to work across global teams and time zones.

Why join Genpact?

• Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
• Make an impact Drive change for global enterprises and solve business challenges that matter
• Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.