Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The External Fraud Risk Oversight team within Financial Risk Management (FRM) is part of the Global Risk and Compliance (GRC) organization. The function is responsible for providing independent oversight on external fraud risk management.
The incumbent will assist in independent oversight of external fraud risk, which includes business processes and non-model tools. As part of external fraud risk oversight team, you will be instrumental in monitoring and analyzing processes and controls to prevent First Party/Victim Fraud on Cards, Banking and Non-Card products. Your expertise will support the mitigation of potential external fraud by ensuring oversight through effective challenge to First Line risk management teams.
Key Responsibilities:

• Manage a team of 2-3 analysts in providing independent oversight on risk processes and non-model tools used in external fraud risk management for the Company.
• Provide strategic leadership in establishing fundamentals of risk management such as policy/standards, risk assessment, risk appetite in line with risk governance framework.
• Assist in development and enforcement of external fraud prevention policies and procedures. Recommend enhancements in existing processes to improve fraud detection capabilities.
• Utilize advanced external fraud detection and monitoring tools to analyze and highlight emerging fraud trends and high loss fraud events.

Minimum Qualifications:

• 3-7 years of experience in risk management, risk oversight and analytics.
• Degree in a quantitative field (e.g., Mathematics, Computer Science or Economics).
• Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results.
• Strong analytical skills, including a proving ability to translate complex and disparate information to develop a comprehensive and cohesive conclusion for colleagues, business partners, and senior leaders.
• Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.
• Rigorous and analytical approach to problem-solving, decision-making, and prioritization collaboration across teams/geographies.
• This role is required to be on-site 3 days/week.

Preferred Qualifications:

• Prior experience in external fraud risk management.
• Prior experience in oversight functions.
• Knowledge of SQL and Python.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.