Job Description

About _VOISVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.About _VOIS IndiaIn 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.Roles and Responsibilities:Service Troubleshooting and Understanding existing codes and flows.
Developing and deploying enhancements in production environment and lower Environments.
Involvement in triage of Major Incidents and Escalated cases.Post release Service synthetic testing.
Service Application Debugging.
Discovering and driving defects till closer.
Involvement is project planning and Operational readiness.
Documentation of Standard Operating Procedure and Operation Manual for L1/L2 teams.Core competencies, knowledge and experience:A WebMethods Developer resource having experience in development of complex solution over of WebMethods products suite.Must have experience in development of service over Public and subscribe framework.Development experience required have functionalities/Solution over APIGW, remote invoke, ESB, B2B TN and WebMethods Active transfers.Must have experience of development of SOAP, Rest stateful, Stateless services.Troubleshooting experiences of Integration Server, Universal messaging server, Enterprise Gateway, API Gateway, IS Clustering.Preferred to have experience on Administration, Planning, configuration of WebMethods product suite (APIGW, Broker, Integration Server, Trading Networks, My WebMethods Server, Deployer, Adapters (SAP, JDBC etc), Universal Messaging, API, command central and Terracotta)..L3 Experience in Administration and maintenance of Integration solutions.Platform: MUST have worked on any of Unix flavored Environment (Linux, Solaris, AIX, HP-UX etc.).Troubleshooting issues related to threads, memory, sessions Analysing thread dumps and finding root causes of server crashes.Experience in communication security protocols, TLS, HTTP(s), SFTP, Encryption /Decryption and file / Database polling.Experience in Certificate Configurations with ports/services.Zest/Experience in both development and Admin will be a plus.MUST have worked on WebMethods version (7.X, 8.X, 9.X and 10.X) components:Preferable experience in Telecom domain involves configuring and managing the production application & production servers, monitoring and scripting for automations.Must have professional/technical qualification

• Experience on Migration from 8.X,9.x towards 10.x would be added advantage.
• Should have supported technically on deployment and Releases.
• Should have Sound knowledge and exposure of Order journeys in LOB (Line of Business) , incident management, problem management, change management, release management, continuous service improvement.
• Should have sound knowledge of SQL,PL/SQL as well.
• Should have good understanding of ITIL execution methodology, use of best practices in support and monitoring activities.

Should have good communication and interpersonal skills with the ability to work well in both small and large teams._VOIS Equal Opportunity Employer Commitment_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!Apply now, and we'll be in touch!Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Vodafone