Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.


Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.



Th

is

Manager

role is for

the Systems Change Office

within Financial Reporting Quality Assurance Organization (FRQA), in support of the Regulatory Reporting Automation program

.

This role

is

responsible for

driving

Change Management

activities which includes

driving the definition, gathering, exploration, analysis

,

and system maintenance

of

changes to

Regulatory

Requirements

and

the

end-to-end automation

through the

Finance Modernization

Data

Pipe

line, leading program

and change

governance

efforts for

finance

/

regulatory reporting platforms

.

This role

will support the

o

wner

ship

of the Change Management Policy for regulatory reporting automation,

including but not limited to

documenting,

understanding,

and defining the core framework that includes mechanisms for monitoring, reviewing, implementing, and

validating

applicable changes stemming from internal and external drivers.

Supplemental documentation will evidence changes from initiation,

review,

and approval to the implementation of the change.

How will you make an impact in this role?

Drive compliance of the Change Management Framework for regulatory reporting automation that defines the core strategy that includes mechanisms for monitoring, reviewing, implementing, and

validating

applicable changes stemming from internal and external drivers.

Transition from current Change Management process to elevated Change Management processes by gaining a good understanding the current processes and tools functionality

Drive the Change Management process by conducting thorough impact analysis and

identifying

relevant stakeholders.

Collaborate with users to understand the pain points, requirements, feedback and provide them with

timely

resolutions.

Drive effective communication across impacted stack holders.

Ensure supplemental documentation is

acquired

for changes that will evidence changes from initiation, review, and approval to the implementation of the change.

Coordinate with various Product Owners, Process Owners, Subject Matter Experts, Solution Architecture colleagues, and Data Management team to ensure change is executed accurately.

Ensure smooth implementation of changes by understanding and communicating issues, dependencies, risks to relevant stakeholders.


Good understanding of Change Management Lifecycle.

Manage change management backlog, understand technical

complexities

and help prioritiz

e

changes

Coordinate with various Product Owners, Process Owners, Subject Matter Experts, Solution Architecture colleagues, and Data Management team to ensure change is executed accurately.

Assist

with internal/external audits to ensure relevant documentation is available across changes

Minimum Qualifications:

Degree in Finance/Accounting and/or Information Technologies (masters preferred)

7+ years of work experience in Project Management/Change Management

7+ years of work e

xperience in Agile delivery or

with

other project management methodologies

Experienced in the application

of change management

models,

methodologies

and frameworks

, e.g.,

ADKAR

, Kotter,

McKinsey

Experienced in the

creation

of

product

prioritization and

decisioning

models

, e.g.,

M

OSCOW

, Kanban, etc.

Excellent relationship building, presentation and collaboration skills

E

xperience

d

in

the application of

change resistance models

, e

.g., Kubler-Ross

, Maurer, PDCA

Self-motivated and proactive, ability to manage multiple assignments and projects concurrently.

Experience with MS Excel, Power Query, and other analytical tools, e.g., Tableau.

A self-starter, proactive team player with excellent relationship building and collaboration skills,

facilitating

a network of strong relationships across the organization.

Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple priorities, delivering high quality service with passion and exceeding expectations.

Preferred Qualifications

Understanding of systems integration across complex system architecture.


Understanding of Oracle General ledger and FAH accounting rules

SQL and data analysis experience.

Strong knowledge and working experience in regulatory regulations and reporting is

required

and any exposure to US regulations is preferred.

Working exposure in development of financial data domains to support regulatory and analytical requirements for large scale banking/financial organizations.

Communication Management/

proficiency

with PowerPoint.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:


Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.