Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Manager - Enterprise Services Finance (B35)
Description
This Manager - Enterprise Services Finance will report into Director - Finance and will be leading financial planning, results analysis, and decision support for Global Risk & Compliance. This Manager will also partner closely with the Guardian Finance and PMO teams and play a critical role liaising across the Finance organization to provide reporting, analysis, and insights to senior leadership. Manager will also lead a high-performing analyst to drive consistent OpEx management processes and reporting.
The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitor risks.
This is an excellent opportunity for an individual to build relationships with leaders across organizations. The successful candidate will have a strategic and analytical mindset, be comfortable collaborating with and influencing colleagues, work closely with leaders under tight timelines, and have the aptitude to drive change and process improvement.
Responsibilities:

• Drive the financial planning, close control, results analysis, and management reporting for GRC

Lead publishing of detailed OpEx results (Financial and Headcount view) within GRC OpEx Dashboard for all SLT and SLT-1 GRC leaders
Detailed review of GRC OpEx along with variance analytics, trend analysis, HC tracking and commentary to cater to diverse customer requirements.
Perform root cause analysis on the type of queries received and respond appropriately
Identify risks and opportunities across GRC
Understand business drivers & contribute to continuous improvement by expanding on our reporting capabilities through automation, consolidation of metrics / parameters
Ensure that all deadlines are continually met, and adequate controls are maintained over the processes to ensure integrity of the information
Ensure controls & compliance with prevailing policies & procedures
Stakeholder relationship management, present to and influence a wide range of audiences
Ability to work across multiple time zones
Build and maintain relationships across business and finance teams
Advise GRC leadership on hiring, external engagements, and other operating expense management decisions
Leverage new capabilities to drive improvements that enhance efficiency and effectiveness
Support Project Guardian and other Risk Management tracking, as needed
Perform ad hoc analysis to support business and finance objectives, as needed
Critical Factors to Success:
Accurately deliver on LOB/Segment P&L & variance analysis
Ability to create presentation for senior management / executives
Experience with data driven insights for senior leadership
Pro-actively develop meaningful data insights/trends to enable finance decision support to our customer's/business partners/LFO's for more effective planning, forecasting & investment decisions activities
Lead the development, implementation & maintenance of automated OpEx management solutions and capabilities through enterprise technologies such as TM1, Oracle etc.
Leverage functional knowledge to identify the appropriate business drivers impacting the outcomes in financial planning & Investment management including scenario & sensitivity capabilities
Ability to work well under pressure and to balance multiple priorities with tight deadlines
Excellent communication skills with all levels of the organization - verbal and written
Technical bent of mind to drive automated solutions and process efficiency
Strong analytical skills with the ability to undertake cause effect analysis
Demonstrate strong partnership, collaboration, and people management skills
Qualifications

• Bachelor's Degree with 6+ years of experience in Finance or a related role, Master's degree preferred

Prior experience with planning & forecasting and driving financial insights preferred
Passion for developing and driving partnerships across multiple functions across the enterprise
Knowledge of AXP Annual Planning Process, Long Range Planning (LRP) & YE Accruals Process
Knowledge of procurement management processes and tools a plus
Knowledge of Platforms:
Advanced MS office suits such as Excel, Word, PowerPoint
Ability to use platforms & tools such as TM1, Oracle, OBIEE, Ariba, Tableau, Power BI will be preferred
Guardian
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required