Job Description

About _VOIS
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
About _VOIS India
In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
Role Purpose
The DNS Infoblox Specialist - Senior Resource (L3) plays a critical role in managing and maintaining the Vodafone DNS infrastructure located in global VCI Data Centre Network Infrastructure and technologies across the Vodafone Data Centre footprint to ensure seamless network operations and high availability. Expertise in DNS, DHCP, and IPAM (IP Address Management) technologies, specifically within the Infoblox NIOS platform. This role is pivotal in troubleshooting complex DNS issues, implementing advanced configurations, and supporting Infoblox DDI solutions.
Role is part of an international team that provide 24/7 service coverage, keep up to date managed objects for best performance, monitor and implement customer requested solution. It is expected interaction with key network infrastructure vendors and customers.
Knowledge of the network infrastructure, network equipment and cloud and data center technologies is essential to properly manage the GDC networks and cloud solutions. Troubleshooting and network analysis capabilities are required for this role. Capability to proactively analyse the infrastructure in order to prevent problems that could reduce the network performance. Essential for the role are also soft skills as team player, basic understanding of project management and agile methodology, responsible attitude to actively drive activities to completion.
Key accountabilities and ownership

• Operation 24x7 including on-call duty of all DNS Management
• Provide to support our customers with DNS network analysis; pro-actively drive operations excellence by solving and preventing operational issues.
• Oversee and manage Infoblox DNS operations, including zone transfers, record updates, and DNS security. Design, implement, and maintain DNS infrastructure using Infoblox NIOS.
• Documentation: Maintain detailed documentation of DNS configurations, policies, procedures, and incident resolutions.
• Collaboration: Work closely with network engineers, security teams, and other IT professionals to integrate DNS solutions seamlessly. Participate in project planning and execution.

#_VOIS
Core competencies, knowledge and experience

• Infoblox Grid Architecture Expertise.
• Public cloud and Active Directory, Incident Response and Analysis.
• Implement and manage DNS security features, including DNSSEC and Response Policy Zones (RPZs).
• Infoblox Administration: Implement, configure, and maintain Infoblox DDI appliances to ensure optimal performance and reliability.
• System Monitoring: Monitor DNS systems to detect and address performance bottlenecks, security vulnerabilities, and other anomalies.

_VOIS Equal Opportunity Employer Commitment
_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we'll be in touch!
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.