Job Description

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You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactxe2x80x94every colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
American Expresss Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express follows all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.
Job responsibilities:

• Develop and maintain adequate and up to date knowledge of the financial crime environment
• Develop a team of analysts in the USIU, including providing training and coaching, monitoring team and individual performance, and supporting team dynamics
• Work closely with the other GFCC, USIU and MCO leaders to manage change, including building processes, identifying potential process improvements, and implementing solutions
• Analyze large quantities of information, identifying trending and opportunities, managing in an ever-changing environment, and transitioning new workflows to the team
• Conduct case reviews and investigations to ensure compliance with policies and procedures as well as timeliness of the individual work product
• Enable the right training and the proper awareness of the financial crime environment for all team members

Qualifications:

• Bachelors/University degree or equivalent experience
• 6+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, KYC, enhanced due diligence, or law enforcement
• Serve as a financial crime subject matter expert and point of contact for globally dispersed FIU colleagues
• Ability to demonstrate critical thinking, implement innovation and change, introduce and champion new processes
• Experienced people leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities
• Ability to handle sensitive information in a confidential and professional manner
• Strives for excellence and willing to take on additional responsibilities to produce outstanding work
• Maintains a positive attitude regardless of the circumstances
• Experience with Microsoft Office, including Word, Excel, and PowerPoint.
• Effective communication and excellent writing skills
• Ability to influence, gain support, and resolve conflict
• A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player
• CAMS certified or equivalent preferred
• Fluent in English (spoken and written) as well as other Asia Pacific language
• Proficiency in PowerBI/Tableau tools- Clear understanding on how to transform raw data into actionable insights to create informative and impactful reports and dashboards in Power BI/Tableau.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.