Job Description

- Salon Manager

Industry:

Beauty & Wellness (Athenian Professional)

Location:

Kolkata, West Bengal

Experience:

4-8 years (Salon / Luxury Service Industry preferred)

Job Summary

Athenian Professional is hiring a dynamic and result-oriented

Salon Manager

for its

Kolkata

location. The Salon Manager will be responsible for

end-to-end salon operations, team leadership, sales growth, customer satisfaction, and strict SOP compliance

, ensuring a premium and consistent brand experience.

Key Responsibilities1. Salon Operations & Compliance

Manage daily salon operations and opening/closing procedures Ensure hygiene, cleanliness, grooming, and ambience standards Implement and monitor Athenian SOPs across all services Ensure discipline and operational consistency at all times
2. Team Management & Leadership

Manage staff attendance, rosters, and performance Conduct daily team briefings and regular reviews Ensure staff follows dress code, service protocol, and grooming standards Train, motivate, and retain high-performing team members
3. Sales, Memberships & Revenue

Achieve monthly sales, membership, and product targets Drive upselling, cross-selling, and repeat client visits Monitor daily billing, PCS (Per Client Sale), and conversions Execute offers, promotions, and local marketing plans
4. Customer Experience & Reviews

Handle customer concerns and escalations professionally Ensure excellent service quality and client satisfaction Drive Google reviews with photos and feedback Build long-term client relationships and loyalty
5. Inventory, Cash & Reporting

Monitor stock levels, product usage, and wastage Ensure accurate billing and cash handling Submit daily, weekly, and monthly reports to Head Office Coordinate with vendors for salon supplies and maintenance
6. Corporate Coordination & Branding

Implement corporate instructions and audits Share daily operational updates, grooming photos, and reports Coordinate with HR, operations, and marketing teams Ensure salon readiness for inspections and reviews
Eligibility & Requirements

4-8 years

experience as Salon Manager / Assistant Manager Strong understanding of salon operations and service quality Proven leadership and sales management skills Good communication and customer-handling abilities Basic computer knowledge (billing software, Excel, WhatsApp, email) Target-driven, disciplined, and solution-oriented mindset
Compensation & Benefits

Competitive salary (as per experience) Performance-based incentives Career growth with a premium salon chain Corporate operational support
Job Type & Role Details

Job Type:

Full-time, Permanent

Role:

Salon Manager

Department:

Salon Operations

Location:

Kolkata
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Preferred)
Language:

Bengali English Hindi (Required)
Work Location: In person