Job Description

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Strategic Operations Management
Own the full warehouse function inbound, storage, kitting/assembly, QC, inventory, and outbound logistics.
Build and execute SOPs for each operation stream and continuously improve TAT, accuracy, and productivity.
Coordinate with procurement, supply chain, demand planning, and channel partners to ensure timely flow of goods.
Team Leadership & Management
Hire, train, and lead a team comprising supervisors, kitting staff, pickers/packers, and warehouse executives.
Create a culture of accountability, safety, and high performance.
Design shift schedules and manpower planning for peak/off-peak seasons.
Inventory & Warehouse Systems
Implement and manage WMS/ERP systems to track inventory real-time.
Ensure 100% inventory accuracy through periodic audits and cycle counts.
Optimize space utilization, FIFO/FEFO methods, and bin-level mapping.
Kitting & Value Addition
Oversee in-house kitting and assembly processes to convert raw material/SKU components into sellable finished goods.
Build quality check mechanisms and standardized packaging workflows for all channels.
Dispatch & Logistics
Ensure timely and accurate dispatches to marketplaces, quick commerce hubs, and D2C customers.
Liaise with courier/logistics partners to ensure service levels are met and issues are resolved quickly.
Compliance & Safety
Enforce warehouse safety norms, hygiene, and regulatory compliance (Labour laws, EHS standards, etc.).
Ensure proper documentation of inward/outward, GRNs, and audit logs.

Skills Required