Manager Warehouse, Last Mile Operations

Year    Mumbai, Maharashtra, India

Job Description

We have one mission, To redefine / reimagine the way Sports Fans follow and consume their favourite sports events.

We are at the beginning of our story and growing at an incredible pace.

Your Role:

  • Managing overall warehouse operations, last mile, forward and reverse Logistic Process
  • Daily Order Tracking & Escalation Management
  • Daily Fulfilment & Pending Orders Management for own and marketplace vendors
  • Creating SOP and processes for increasing efficiency and create a seamless post purchase experience
  • Inventory - GRN, Fulfilment & Return Management
  • This role will own the complete end-to-end- warehouse and last mile operations, Design, Planning, and Growth - of last Mile Network.
  • Manage relationships with Third Party logistics, warehouse partners and vendors.
  • Defining and owning the key KPIs including logistics cost metric, fulfilment TAT, RTO, NDR reduction.
  • Liaison with business functions, category, supply chain planning and design, product and tech for financial, new capability building, continuous improvement exercise across different legs of supply chain.
Must Have:
  • 7+ years of experience in managing warehouse and last mile delivery functions for a D2C ecommerce brand or platform
  • Experience in negotiating and handling day to day operations with a 3rd party operator for logistics and last mile delivery
  • Experience in handling multi warehouse and multiple last mile partners
  • Experience on Microsoft Excel & Google Sheets
Good to have:
  • Passion for sports
  • Prior experience in handling last mile for a marketplace platform
Dream Sports is India's leading sports technology company with brands such as Dream11, the world's largest fantasy sports platform, FanCode, a premier digital sports platform that personalizes content and commerce for all sports fans, DreamSetGo, a sports experiences platform, and DreamPay, a payment solutions provider.

It has founded the Dream Sports Foundation to help and champion sportspeople and is an active member of the Federation of Indian Fantasy Sports, the nodal body for the Fantasy Sports industry in India.

Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports is always working on its mission to 'Make Sports Better' and is located in Mumbai. Dream Sports has been featured as a 'Great Places to Work' by the Great Place to Work' Institute for four consecutive years. It is also the only sports tech company among India's best companies to work for in 2021.

For more information:

About FanCode:

FanCode is India's premier digital sports destination committed to giving all fans a highly personalised experience across Content, Community and Commerce.

Founded by sports industry veterans Yannick Colaco and Prasana Krishnan in March 2019, FanCode offers interactive live streaming, sports fan merchandise (FanCode Shop), fast interactive live match scores, in-depth live commentary, fantasy sports data and statistics (Fantasy Research Hub), expert fantasy tips, sports news and much more.

FanCode has partnered with both domestic and international sports leagues and associations across multiple sports such as three of the top American Leagues - MLB, NFL, and NBA, FIVB, West Indies Cricket Board, Bangladesh Premier League, Caribbean Premier League, Bundesliga and I-League.

FanCode has already amassed over 30 million+ app installs and won the "Best Sports Startup" award at FICCI India Sports Awards 2019.

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Job Detail

  • Job Id
    JD2956066
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year