Job Description

Summary #LI-Hybrid
Location: Hyderabad, India
Relocation Support: This role is based in Hyderabad, India. Novartis is unable to offer relocation support: please only apply if accessible.
Join us in shaping the future of Global Medical Affairs at Novartis. As Manager Vendor & Third-Party Management, you'll play a pivotal role in ensuring compliant, efficient, and high-impact outsourcing for key medical projects. You'll be the central link between internal teams and external partners, driving quality, risk management, and operational excellence. If you're passionate about making a difference through strategic vendor oversight and cross-functional collaboration, this is your opportunity to contribute to meaningful healthcare advancements.

Key Responsibilities

• Oversee end-to-end third-party process management, ensuring compliance and operational efficiency, and alignment with SOPs, policies, and regulatory standards.
• Collaborate with Legal and internal teams to support and streamline vendor qualification and contracting workflows, providing input and updates to Novartis functions as needed.
• Manage qualification timelines and proactively identify and address potential risks and issues, and take appropriate remediation actions as needed
• Monitor and support global risk/issue identification, assessment, and mitigation strategies for third-party engagements, including Quality Risk Assessment activities (QRAs) for GMA owned third-parties.
• Coordinate and oversee third-party due diligence and qualification activities for vendors and non-vendors, and maintain data accuracy within TPM systems and (ESPIR , Issue Management Tool, AIC4 Repository).
• Support and coordinate the EPRM process, identifying and assessing potential gaps/risks associated with third parties through EPRM
• Support purchase order (PO) process and issue resolution, and liaise with relevant stakeholders as needed.
• Serve as single point of contact for GMA outsourcing and third-party coordination
• Investigate and resolve deviations arising from third-party activities and support and coordinate CAPA design and implementation
• Promote standardization and continuous improvement in third-party management practices, including training and support to internal stakeholders on TPM procedures and best practices, and contribute to the enhancement of the global GMA Third Party Management process.

Essential Requirements

• Degree in life sciences or healthcare discipline
• Excellent English communication skills
• Clinical Trial or Medical Affairs experience in pharma or CRO setting
• Strong project management experience in clinical operations
• Good knowledge of regulatory requirements in clinical research and drug development
• Familiarity with GxP, quality management systems, and Health Authority standards (e.g., FDA, EMEA)

Desirable Requirements

• Experience managing or supervising third-party vendors and external suppliers (with focus on clinical research)
• Familiarity with clinical data systems and integration processes
• Understanding of procurement processes and knowledge of clinical external suppliers' landscape (CROs, Central Labs, specialty services, eCOA and new technologies...)

Skills Desired Building Construction, Clinical Practices, Clinical Research, Clinical Trials, Drug Development, Hazard Identification, Health Sciences, Immunology, Intensive Care UnIT (Icu), Internal Control, Internal Medicine, , Medical Information, Organization Skills, Patient Care, Stakeholder Engagement, Tcp/Ip Protocols, Utilization Management (Um)

Skills Required