Job Description

Junior Manager - Vendor Management & Client Management

Job Summary

The Junior Manager - Vendor and Client Management will be responsible for coordinating with suppliers and clients to ensure smooth procurement, timely deliveries, quality compliance, and effective client communication. The role acts as a key link between the factory, vendors, and customers to support uninterrupted manufacturing and customer satisfaction.

Key ResponsibilitiesVendor Management

Identify, onboard, and maintain relationships with approved vendors and suppliers. Coordinate with vendors for procurement of raw materials, components, and spare parts. Ensure timely delivery of materials as per production schedules. Monitor vendor performance related to quality, delivery timelines, and pricing. Coordinate with quality and production teams for material inspection, rejection, and corrective actions. Assist in vendor negotiations related to rates, terms, and delivery schedules. Maintain vendor records, agreements, and compliance documentation.
Client Management

Act as a point of contact for clients regarding orders, delivery schedules, and product specifications. Coordinate with production, dispatch, and logistics teams to ensure timely execution of client orders. Communicate order status, dispatch details, and timelines to clients. Handle client queries, feedback, and complaints in a professional manner. Support after-sales coordination for service, spare parts, and warranty-related matters. Build and maintain long-term relationships with clients, dealers, and institutional customers.
Coordination & Reporting

Coordinate with internal departments including production, stores, quality, and accounts. Prepare and maintain reports on vendor performance, order status, and client communication. Ensure compliance with company policies, contractual terms, and standard operating procedures.
Skills & Competencies

Strong communication and negotiation skills Good understanding of manufacturing processes and supply chain operations Ability to manage multiple stakeholders effectively Proficiency in MS Excel, ERP systems, and documentation tools Problem-solving ability and customer-oriented mindset
Qualifications

Bachelor's degree in Mechanical Engineering, Business Administration, Supply Chain, or related field

1-3 years of experience

in vendor coordination, client handling, or manufacturing operations (preferred in agricultural or heavy machinery sector)
Reporting To

Factory Manager / Operations Manager / Commercial Head

Work Location

Manufacturing Plant / Factory Site

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Life insurance
Work Location: In person