Job Description

Date Posted: 2025-03-11
Country: India
Location: Block G&H (Tulip), 8th Floor, Embassy Tech Village, Sarjapura Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka,560103, India.
Job Title: Manager, US Payroll & HR Shared Service
Years of experience: 14+
Shift: Flexible to work in Eastern Time Zone
Role Overview:
It is a leadership role reporting to the Sr. Director, responsible for overseeing all aspects of payroll processing and HR administrative functions across the North American region, ensuring accurate and timely payroll delivery while maintaining compliance with local regulations, managing employee data, and coordinating with HR teams to address administrative needs. Would be required to work in shifts (EST. time zone).
On a typical day you will:
Payroll Management:

• Manage end-to-end payroll processing for all North American employees, including data collection, calculations, and distribution.

• Ensure compliance with federal, state, and provincial payroll regulations, including tax withholdings and deductions.

• Monitor and resolve payroll discrepancies, investigating and addressing issues promptly.

• Implement and maintain payroll systems, including updates and upgrades to ensure accuracy.

• Generate payroll reports, including tax filings and benefit deductions.

HR Administration:

• Oversee the management of employee data, including personnel records, benefits information, and employment verifications.

• Coordinate with HR teams on new hire onboarding, employee terminations, and changes in employment status.

• Manage employee leave administration, including vacation, sick leave, and family medical leave.

• Process and maintain employee documentation, ensuring compliance with company policies and legal requirements.

Team Leadership:

• Lead a team of payroll and HR administrative staff, assigning tasks and providing guidance.

• Conduct performance reviews and employee development initiatives

• Foster a collaborative work environment within the team and across departments

Compliance and Reporting

• Stay updated on changing payroll regulations and ensure compliance with all applicable laws

• Monitor key performance indicators (KPIs) related to payroll accuracy and efficiency

• Prepare and present regular reports on payroll and HR administrative activities to senior management

What You Will Need to be Successful:

• Bachelor's degree, in human resources preferred, Accounting, or any related field
• Experience: 14+ Years of exp in North America Payroll and HR Administration
• Proven experience managing payroll operations in a multi-country, multi-state or multi-province environment
• Expertise in payroll systems and software
• Vendor management
• Strong understanding of employment laws and regulations across North America
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills to collaborate with various stakeholders
• Leadership experience in managing and developing a team

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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