Job Description

ManagerEXL/M/1455011


Emerging Finance & AccountingNoida
Posted On
19 Aug 2025
End Date
03 Oct 2025
Required Experience
8 - 12 Years



Basic Section
Number Of Positions


3


Band


C1


Band Name


Manager


Cost Code


D013724


Campus/Non Campus


NON CAMPUS


Employment Type


Permanent


Requisition Type


New


Max CTC


1000000.0000 - 1300000.0000


Complexity Level


Not Applicable


Work Type


Hybrid - Working Partly From Home And Partly From Office


Organisational
Group


Emerging


Sub Group


Emerging Business Unit


Organization


Emerging Finance & Accounting


LOB


Back Office


SBU


Operations


Country


India


City


Noida


Center


Noida-SEZ BPO Solutions




Skills
Skill


MEDIA FINANCE


Minimum Qualification


B.COM


M.COM


MBA/PGDBM/PGDM


Certification


No data available


Preferred to have Media Industry experience Lead and manage a team to meet performance goals and deliverables. Document monthly performance review of Agents and Assistant Managers Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to encourage them. Provide coaching, feedback, and development support to team members. Appraisal of Agents based on evaluation of metrics performance and of non-metrics based parameters. Drive reward and recognition activity on the floor. Get participation and create enthusiasm. Drive process improvements and operational efficiency through automation and transformation initiatives. Analyze business data to identify trends, risks, and opportunities for optimization. Collaborate with internal and external stakeholders to align team objectives with broader business goals. Ensure timely and accurate reporting, including dashboards and business reviews. Maintain compliance with organizational policies and regulatory standards. Manage escalations and resolve issues with a solution-oriented approach. Champion digital tools and process automation to reduce manual effort and improve accuracy.

Competencies and Skills

:

Strong leadership and team management skills Excellent communication, analytical, and problem-solving abilities Familiarity with automation tools, digital transformation strategies. Proficiency in business software (e.g., Excel, PowerPoint, Power BI) Ability to manage multiple priorities and work under pressure.
Workflow
Workflow Type


Back Office