just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're
leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how
we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team
that's
shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and
cutting-edge
solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of
Manager
,
Underwriting Support
In this role,
you need to
t
ake care of any issues that arise during shift promptly and professionally, seeking advice from the duty manager where vital
and
a
ssist
the
Front-Line
Manager as and when necessary to make the business run effectively and efficiently
.
Responsibilities
Drive Continuous Improvement
Develop a strategy for team to reach organization goal
Communicate clear instructions to team members
Monitor team members and able to provide mentorship whenever needed
Manage the flow of day-to-day operations
Build reports to update the company on the team's progress
Rapport building with the internal & external partner
Take care of any issues that arise during shift promptly and professionally, seeking advice from the duty manager
where
vital
Ensure that the highest possible levels of customer service
is
delivered at all times
Assist the
Front-Line
Manager as and when necessary to make the business run effectively and efficiently
Ensure the team serves all products to company and brand specification
Qualifications we
seek
in you!
Minimum Qualifications / Skills
Graduation in any stream except
B.Tech
and Technical Graduation & Law
Insurance knowledge
(preferably Commercial UW Support)
and ability to understand and interpret Insurance terminology
Proficient with MS Excel, MS Word, MS PowerPoint
Ability to do root-cause analysis for process gaps highlighted
Collaborative approach towards resolving the issues with partners & peers/sub-process areas
Ability to crunch data,
possesses
data driven & fact-based approach
Preferred Qualifications/ Skills
Good analytical and problem-solving skills
Excellent written and verbal communication skills!
Proven
track record
to build effective working relationships with clients & internal partners
Project Management and ability to run multiple priorities
Positive demeanor with a focus on continuous operational improvement and an open mind to change
Highly motivated and committed
Passion for working with people!
Attention to detail!
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants
are not required to
pay to
participate
in our hiring process in any other way. Examples of such