Job Description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world\xe2\x80\x99s biggest brands\xe2\x80\x94and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We\xe2\x80\x99re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we\xe2\x80\x99re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

Inviting applications for the role of Manager, Underwriting

Responsibilities

• Strong knowledge of Lloyd\xe2\x80\x99s and Company market and detailed understanding of Bureau and Non Bureau and current trends in Lloyd\xe2\x80\x99s and team leading experience with a span of not less than 30 FTEs
• Proactive communication across all levels to ensure Zero Surprise operations and thought leadership to build an impact and help organization meets its goals
• Maintaining and measuring the performance of processes in terms of efficiency and effectiveness matrix and ensuring adherence to Service Level Agreements
• Driving continuous operational improvements thereby delivering YOY efficiency benefit to the customer and improving customer happiness levels
• Providing effective resolution to customer queries and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience
• Directly responsible for its people, their growth, engagement, and retention and framing work direction and plan for the associates after detailed assessment of their capabilities.

Qualifications we seek in you

Minimum qualifications

• Graduate with any degree

Preferred qualifications

• Higher certification preferred- CII certifications
• Preparing & presenting all weekly/monthly MIS reports and scorecards pertaining to process and efficiency.
• Responsible for leading all External and Internal Audits as per the ISO & GDPR standards.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Genpact