Purpose Essence of the role Lead and manage transition projects on schedule within budgets with high CSAT in line with contractual obligations
Create knowledge base execute timeline resource allocation budget coordinate implementation and ensures compliance
Develop an understanding of the E2E Solution and value being proposed as part of the overall Solution
Draft the transition solution during the RFP and solution cycle in coordination with all the cross functional teams as per need
Responsible for E2E service Transition handling virtual teams and influencing stakeholders to meet Programme project objectives
Control an engagement transition budget allocated ensuring all activities defined in the project plan are done within the approved limits
Align customer to follow well defined transition methodology customize approach in line with customer environment
Produce relevant reports accurately at agreed frequency in a timely manner to provide status update on Transition to all stakeholders
Monitor the project program ensuring all risks are captured mitigations actions put in place and issues are resolved if timely manner
Develop maintain communication at all levels across the project organization to facilitate smooth effective change management leading to effective delivery of project
Conduct periodic project governance meetings amongst stakeholders to review plan Vs progress
Focus on continuous process improvement by identifying areas and participate in team and organization wide initiatives
Preferred Skills:
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Transition->Standard Transition
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