Job Description

Position

Manager/Senior Manager - Training

Number of Positions

Department

DCC

Function

Training

Reporting to

Training Head

Band

4/4A

Location

Mumbai/Surat

Team size (D/I)

0

JOB SUMMARY

• Developing the zonal training strategy supporting the business plan
• Ensuring execution of training initiatives as per the curriculum and learning needs leading to desired increase in productivity
• Building future pipeline of trainers by contributing towards hiring, development and retention of talent in the organization
• Ensuring effectiveness of training

KEY RESPONSIBILITIES

Training Strategy: Assist in identifying and prioritizing learning needs of specific employee segments for businesses and design training strategy. Utilize market knowledge and new thinking to develop the strategy.

Delivery Management: Act as lead Project Manager for all levels of initiatives for multiple businesses and ensure delivery as per the curriculum and employee learning needs

Account Management: Responsible for maintaining relationship with key stakeholders and growing the revenue share by presenting business case for new solutions.

Training content

• Modules to be designed for strategic impact
• Innovations in technology to be leveraged to conduct routine & non-routine training to save costs & increase effectiveness Eg - usage of Mbuddy, e-meetings, inquizzitive, flash self-learning modules
• Content development using Instructional Design techniques and skills; for any specific requirement for FOS/Supervisors
• Mapping competition and building positioning and sales pitch against each competing company/ product.

MIS & Data Analysis:

• Diagnose and interpret data on a variety of critical business drivers ranging from training effectiveness, productivity, curriculum compliance etc.

• Provide regular updates to concerned stakeholders

MEASURES OF SUCCESS

• Success against productivity MOS
• New employee productivity
• Execution of Training Calendar
• Training quality, effectiveness, ROI
• Adherence to curriculum, contents and sessions plan. Maintaining overall compliance
• Execution of special initiatives
• Retention and development of trainers
• Buy-in from stakeholders on various aspects of the role

KEY RELATIONSHIPS (INTERNAL /EXTERNAL)

• Business Managers
• HO training team

KEY COMPETENCIES/SKILLS REQUIRED

• Functional & Business Expertise
• Relationship Management
• Analytical Skills
• Result Orientation
• Communication

Desired qualification and experience

• Overall experience of 6-8 years
• 2-3 Years should be in frontline sales and services
• 3-4 Years of training experience working as a sales trainer in Life Insurance.
• Should understand Adult Learning Principles
• Should have prior experience of digital learning tools

Position

Manager/Senior Manager - Training

Number of Positions

Department

DCC

Function

Training

Reporting to

Training Head

Band

4/4A

Location

Mumbai/Surat

Team size (D/I)

0

JOB SUMMARY

• Developing the zonal training strategy supporting the business plan
• Ensuring execution of training initiatives as per the curriculum and learning needs leading to desired increase in productivity
• Building future pipeline of trainers by contributing towards hiring, development and retention of talent in the organization
• Ensuring effectiveness of training

KEY RESPONSIBILITIES

Training Strategy: Assist in identifying and prioritizing learning needs of specific employee segments for businesses and design training strategy. Utilize market knowledge and new thinking to develop the strategy.

Delivery Management: Act as lead Project Manager for all levels of initiatives for multiple businesses and ensure delivery as per the curriculum and employee learning needs

Account Management: Responsible for maintaining relationship with key stakeholders and growing the revenue share by presenting business case for new solutions.

Training content

• Modules to be designed for strategic impact
• Innovations in technology to be leveraged to conduct routine & non-routine training to save costs & increase effectiveness Eg - usage of Mbuddy, e-meetings, inquizzitive, flash self-learning modules
• Content development using Instructional Design techniques and skills; for any specific requirement for FOS/Supervisors
• Mapping competition and building positioning and sales pitch against each competing company/ product.

MIS & Data Analysis:

• Diagnose and interpret data on a variety of critical business drivers ranging from training effectiveness, productivity, curriculum compliance etc.

• Provide regular updates to concerned stakeholders

MEASURES OF SUCCESS

• Success against productivity MOS
• New employee productivity
• Execution of Training Calendar
• Training quality, effectiveness, ROI
• Adherence to curriculum, contents and sessions plan. Maintaining overall compliance
• Execution of special initiatives
• Retention and development of trainers
• Buy-in from stakeholders on various aspects of the role

KEY RELATIONSHIPS (INTERNAL /EXTERNAL)

• Business Managers
• HO training team

KEY COMPETENCIES/SKILLS REQUIRED

• Functional & Business Expertise
• Relationship Management
• Analytical Skills
• Result Orientation
• Communication

Desired qualification and experience

• Overall experience of 6-8 years
• 2-3 Years should be in frontline sales and services
• 3-4 Years of training experience working as a sales trainer in Life Insurance.
• Should understand Adult Learning Principles
• Should have prior experience of digital learning tools

Max Life Insurance