Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we are calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
Inviting applications for the role of Manager – Training
Responsibilities
Community partner essentially should handle the ‘social aspect’ of the learner experience.

• Having hands on experience in SharePoint online, Office automation through power automate & power apps, Azure jobs, SharePoint custom development.

• Monitoring and responding to learner interactions (for non-IT feedback/comments – they should close the thread on Ed cast, might need to talk to KM or Gurus in some cases)
• Scheduling and coordinating Guru Connects, mentoring
• Screen for pre-requisites
• Schedule sessions and invite approved learners
• Supervise attendance
• Any post session follows ups etc.
• Learning Opportunities and authoritative validation workflow
• Creation of forms in SharePoint workflow based on brief from gurus,
• Assess assignment to learners based on agreed criteria
• Supervise participation
• Audit the review workflow – some operational reporting, nudging learners/reviewers to act
• Proactive communication, reminders to learners
• Setting up communities/discussion forums over MS Teams/SharePoint
• Measurement of community metrics (e.g., metrics around adoption, access, ratings, feedback etc.
• Good excel skills – macro creation knowledge will be an added advantage

• MBA/Masters in HR
• Agile methodology, hands on of Dev ops
• Experience in tech support for enterprise applications

• Prior employee relations experience preferred
• Good analytical & troubleshooting skill.