Job Description

ManagerEXL/M/1501920


Payment ServicesChennai
Posted On
10 Oct 2025
End Date
24 Nov 2025
Required Experience
8 - 12 Years



Basic Section
Number Of Positions


1


Band


C1


Band Name


Manager


Cost Code


D900096


Campus/Non Campus


NON CAMPUS


Employment Type


Permanent


Requisition Type


Backfill


Max CTC


2800000.0000 - 3500000.0000


Complexity Level


Not Applicable


Work Type


Hybrid - Working Partly From Home And Partly From Office


Organisational
Group


Healthcare


Sub Group


Healthcare


Organization


Payment Services


LOB


Payment Services


SBU


Healthcare Products & Platforms


Country


India


City


Chennai


Center


IN Chennai C51




Skills
Skill


FULL STACK


WEB BASED SOFTWARE DEVELOPMENT


WEB ARCHITECTURE


MICROSERVICES


.NET FRAMEWORK


.NET CORE


MVC


C#


ASP.NET


ASP.NET WEB API


REACT


REDUX


JSON


JQUERY


ORMS


MESSAGE BROKER


MICROSOFT SQL SERVER


Minimum Qualification


B.TECH/B.E


Certification


No data available

Manager - C1

Location - Chennai

Employment Type: Permanent

Basic Functions

Skilled and motivated .NET and SQL Application Support professional to join our Production Support team. The successful candidate will be responsible for providing technical support, troubleshooting, and maintaining .NET-based applications and SQL databases in a production environment. You will work closely with development teams, end-users to ensure the smooth operation and availability of business-critical applications Application Support

Monitor, maintain, and support .NET applications in a production environment.


Troubleshoot and resolve application issues reported by users or identified through monitoring tools.


Collaborate with development teams to deploy patches, updates, and new releases.

SQL Database Management:

Troubleshoot and resolve database-related issues, ensuring data integrity and availability.


Write and optimize SQL queries, stored procedures, and functions as needed.

Incident Management:

Respond to and manage production incidents in a timely manner, ensuring minimal impact on business operations.


Document and track incidents, resolutions, and root cause analysis.


Work with cross-functional teams to implement preventive measures and reduce future incidents.



Essential Functions

Strong problem solving and analytical skills and the ability to "roll up your sleeves" and work to create timely solutions and resolutions, to validate, verify, communicate, and resolve application issues. Provide support to end-users by addressing application-related queries and issues Conduct user training sessions as needed to improve user proficiency with the applications. Identify and address performance bottlenecks to improve application efficiency. Maintain comprehensive documentation of application configurations, procedures, and troubleshooting guides. Identify opportunities for process improvements and contribute to the development and implementation of best practices. Stay updated with industry trends, technologies, and best practices in .NET and SQL development and support.

Primary Internal Interactions

Share / spread knowledge with team members as well as internal. Pro-active in maintaining and increasing the teams and your own technical knowledge.

Primary External Interactions

Communicate with onshore stakeholders & Executive Team Members. Client and stake holder Interactions to better understand expectations & streamline solutions. If required should be a bridge between the stake holder and the development team.


Skills



Technical Skills

Required Skills -

Full Stack Technologist with extensive knowledge on web-based architecture, Microservice & distributed solution


NET Framework, .Net Core 6.0+, MVC 5, C#, ASP.NET, WEB API, React, Redux, JSON, jQuery, ORMs(Entity Framework/ NHibernate), Messaging & Streaming Broker, Microsoft SQL Server 2016+.

Skills Nice to Have

Experience in Azure Env, Data Bricks, Support Services. Expertise in US Healthcare Insurance

Process Specific Skills

Delivery Domain

Business Domain -

US Healthcare Insurance & Payer Analytics

Soft Skills

Demonstrated experience in supporting and maintaining high-volume transactional systems

Working Hours

General Shift - 12 AM to 9 PM


Will be required to extend as per project release needs



Education Requirements

Master's or bachelor's degree in computer or related field.

Workflow
Workflow Type


Digital Solution Center