Job Description

ManagerEXL/M/1461212


Payment ServicesChennai
Posted On
28 Aug 2025
End Date
12 Oct 2025
Required Experience
8 - 12 Years



Basic Section
Number Of Positions


1


Band


C1


Band Name


Manager


Cost Code


D900096


Campus/Non Campus


NON CAMPUS


Employment Type


Permanent


Requisition Type


New


Max CTC


3000000.0000 - 3300000.0000


Complexity Level


Not Applicable


Work Type


Hybrid - Working Partly From Home And Partly From Office


Organisational
Group


Healthcare


Sub Group


Healthcare


Organization


Payment Services


LOB


Payment Services


SBU


Healthcare Products & Platforms


Country


India


City


Chennai


Center


IN Chennai C51




Skills
Skill


SOFTWARE DEVELOPMENT CYCLE


AGILE


SCRUM


WATERFALL


ELICITATION


STAKE HOLDER MANAGMENT


BUSINESS VALUATION


BRD


BRD/FSD CREATION


PROCESS FLOW


USER STORIES


PRESENTATION SKILLS


SQL


JIRA


VISIO


DRAW IO


Minimum Qualification


B.TECH/B.E


Certification


No data available

Product Owner - C1

Employment

Type-

Permanent

Location -

Chennai

Responsible Functions

Product Vision & Strategy:

Perform market analysis to understand market landscape including competitor solutions, trends and customer needs to help define and communicate product vision & strategy aligning with company objectives

Stakeholder Engagement:

Interact with diversified stakeholders to conduct JAD sessions and use variety of techniques to elicit, document, analyze and validate client requirements. Interface with Business team to conduct product demonstrations, evaluate, prioritize and build new features and functions.

Requirements Management:

Analyze and develop business requirement document (BRD) for client/business reference. Translate Business Requirements to user Stories to create, prioritize in backlog, sprint, DOD and releases using Jira for development consumption. Perform requirements review with external and internal stakeholders and resolve issues while suggesting corrective actions.

Functional Solution Development:

Responsible for end-to-end functional solution. Analyze the business problem and validate the key business requirements to create a complete picture of workflows and technical requirements fulfilled by existing and proposed software. Identify, define and evaluate potential product solutions, including off-the-shelf and open-source components, and system architecture to ensure that they meet business requirements.

Communication & Collaboration:

Act as a liaison between Business user and technical solutions/support groups to ensure proper communication between diversified teams. Collaborate with development team (including architecture, coding & testing teams) to produce/maintain additional product and project deliverables in technical design, testing & program specifications, additional test scenarios and project plan. Proactively manage expectation regarding roadblocks, in the critical path to help ensure successful delivery of the solution.

Business Value:

Comprehend the fundamental solution being developed/deployed - its business value & blueprint how it fits with the overall architecture, risks, and more. Drive business metrics that will help optimize business & also deep dive into data for insights as required

Team Management:

Manage a small team of Business analyst, define clear goals and be accountable for the functional solution delivered by the team. Participate in recruitment and building a strong business analyst team.

RFP Support:

Participate in Request for information/proposal handling and support with responses & solutions to questions or information requested.

Client/Business Training:

Work with technical writers to create training material and handle product/platform training sessions with diversified stakeholders

Essential Functions

Multi-disciplinary technologist who enjoys designing, executing and selling Healthcare solutions, and being on the front-line of client communications and selling strategies Deep understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider] Knowledgeable and cognizant of how data management and science is used to solve organizational problems in the healthcare context Hands-on experience in two (or more) areas of the data and analytics technical domains - Enterprise cloud data warehousing, integration, preparation, and visualization along with artificial intelligence, machine learning, data science, data modeling, data management, and data governance Strong problem solving and analytical skills: ability to break down a vague business problem into structured data analysis approaches & ability to work with incomplete information and take judgment-driven decisions based on experience. Experience ramping up analytics programs with new clients, including integrating with work of other teams to ensure analytics approach is aligned with operations as well as engage in consultative selling

Primary Internal Interactions

Review with the Product Manager & AVP for improvements in the product development lifecycle Assessment meeting with VP & above for additional product development features. Manage a small team of business analyst to lead the requirements effort for product development

Primary External Interactions

Communicate with onshore stakeholder & Executive Team Members. Help the Product Management Group set the product roadmap & help in identifying future sellable product features. Client Interactions to better understands expectations & streamline solutions. If required should be a bridge between the client and the technology teams.

Skills



Technical Skills

Required Skills -

SME in US Healthcare with deep Knowledge on Claims & Payments Lifecycle with at least 8 years of experience working with various US Healthcare Payer clients

Skills Must Have

Excellent understanding of Software Development Life Cycle & Methodologies like Agile Scrum, Waterfall etc. Strong experience in requirements elicitation techniques, functional documentation, stakeholder management, business solutions validation and user walkthroughs. Strong documentation skills to create BRD, FSD, Process Flows, User Stories Strong presentation skills. Good knowledge of SQL. Knowledge of tools like Jira, Visio, Draw.io etc.

Skills Nice to Have

Development experience of 2 or more years will be good to have Experience on Big Data Tools - not limited to - Python, Spark + Python, HIVE, HBASE, Sqoop, CouchDB, MongoDB, MS SQL, Cassandra, Kafka Knowledge of Data Analysis Tools - (Online analytical processing (OLAP), ETL frameworks) Knowledge of Enterprise modeling tool and data integration platform (Erwin, Embarcadero, Informatica, Talend, SSIS, DataStage, Pentaho) Knowledge of Enterprise business intelligence platform (Tableau, PowerBI, Business Objects, Microstrategy, Cognos) Knowledge of Enterprise data warehousing platform (Oracle, Microsoft, DB2, Snowflake, AWS, Azure, Google Cloud Platform)

Process Specific Skills

Delivery Domain - Software

Development - SDLC & Agile Certifications

Business Domain -

US Healthcare & Payer Analytics


Payment Integrity


Fraud, Waste & Abuse


Claims Management

Soft Skills

Understanding of Healthcare business vertical and the business terms within Good analytical skills. Strong communication skills - oral and written Ability to work with various stakeholders across different geographical locations Should be able to function as an Individual Contributor as well if required. Strong aptitude to learn & implement healthcare solutions. Good Leadership Skills.

Working Hours

General Shift - 12PM to 9 PM


Will be required to extend as per project release needs



Education Requirements

Master's or bachelor's degree from top tier colleges with good grades, preferably in a relevant field including Mathematics, Statistics, Computer Science or equivalent experience

Workflow
Workflow Type


Digital Solution Center