Job Description

1. Operational Management

Oversee day-to-day operations of HVAC installation, maintenance, and repair services. Ensure timely completion of projects and service calls. Manage scheduling of teams, technicians, and subcontractors. Maintain inventory of equipment, parts, and materials.

2. Team Leadership & Staff Management

Supervise HVAC technicians, installers, and support staff. Recruit, hire, train, and evaluate employees. Set goals and provide performance feedback. Promote safety, professionalism, and teamwork.

3. Project Planning and Coordination

Plan HVAC projects from start to finish. Coordinate with clients, engineers, vendors, and construction teams. Ensure projects meet specifications, deadlines, and budgets. Conduct site visits and inspections as needed.

4. Customer Service and Client Relations

Maintain strong relationships with residential and commercial clients. Handle customer complaints, service issues, and escalations. Ensure high levels of customer satisfaction and retention.

5. Financial Management

Prepare and manage budgets for operations and projects. Review and approve invoices, quotes, and cost estimates. Monitor profitability and suggest cost-saving strategies. Analyze financial reports and project performance metrics.

6. Quality Control and Compliance

Ensure all work meets industry standards and local regulations. Conduct quality inspections of completed installations and services. Enforce safety procedures and OSHA compliance. Maintain necessary certifications and licenses for company and staff.

7. Sales and Business Development

(If included in the role)

Support or lead the sales team in identifying leads and closing deals. Prepare proposals, bids, and contracts for new work. Build partnerships with builders, contractors, and commercial clients.

8. Technology and Process Improvement

Implement software tools for CRM, dispatching, and reporting. Improve workflows and operational efficiency. Stay updated with latest HVAC technologies and trends.

9. Reporting and Documentation

Maintain accurate records of jobs, service logs, and employee activities. Generate reports on job status, productivity, and profitability. Communicate updates to upper management or company owners.

10. Strategic Planning

Participate in long-term planning for company growth. Identify new markets and expansion opportunities. Recommend changes in services or processes based on market demand.
Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Benefits:

Health insurance
Work Location: In person