Job Summary:As a Telesales Manager, you will lead a team of telesales representatives to meet sales targets over the phone. You will create sales strategies, train and motivate the team, monitor their performance, and ensure excellent customer service.Key Responsibilities:- Manage and motivate the telesales team to reach sales goals.- Plan and implement sales strategies.- Train new and existing team members on products and sales techniques.- Monitor calls and provide feedback for improvement.- Track sales performance and prepare reports.- Handle customer questions or complaints when needed.- Work closely with other departments like marketing and customer service.- Keep up to date with product knowledge and market trends.Skills & Requirements:- Strong leadership and team management skills.- Excellent communication and sales skills.- Ability to motivate and coach a team.- Experience in telesales or a similar role.- Good understanding of sales targets and KPIs.- Basic computer skills for managing reports and call systems.- Degree in Business, Marketing, or related field (preferred). (ref:updazz.com)
updazz .com
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