Job Description

:

Manager Technology

This role is a hands-on Engineering Leader with 10+ years in relevant technologies focused on overseeing voice service configuration, activation, and management, ensuring accurate provisioning across multiple domains with extensive surveillance and cross-domain correlation. Strong technical leadership, innovation, and deep expertise in voice provisioning and network service management are essential for success in this position.


Will be responsible for leading software development, testing, deployment, and support of

Network Voice Provisioning

applications.


Required work includes collaborating with system engineers, participating in scrum, development and testing code to meet requirements, troubleshoot issues, monitor performance, and optimize processes for continuous improvement and fixing security vulnerabilities. This role involves people management for up to 20 team members.

Key Responsibilities

:

Team Leadership & Development: + Mentoring, coaching, and developing individual team members.
+ Setting clear expectations and providing regular feedback.
+ Fostering a collaborative and inclusive team culture.
+ Resolving conflicts and removing obstacles that impede team progress.
Project Management & Delivery: + Planning, organizing, and executing software development projects.
+ Ensuring projects stay on time and within budget.
+ Managing project scope, timelines, and resources.
+ Tracking project progress and communicating updates to stakeholders.
Technical Oversight & Quality: + Providing technical, functional guidance and support to the team.
+ Ensuring adherence to coding standards and best practices.
+ Reviewing code and providing feedback to improve quality.
+ Identifying and mitigating technical risks.
Stakeholder Management: + Collaborating with product managers, designers, and other stakeholders.
+ Communicating project status, technical issues, and team performance to senior management.
Recruiting & Onboarding: + Participating in the hiring process to build a high-performing team.
+ Onboarding new team members and ensuring they are equipped for success.
Continuous Improvement: + Staying abreast of industry trends and emerging technologies.
+ Identifying opportunities for process improvement and innovation.

Required Skills/Qualifications

:

Leadership Skills:

Personnel and project management skills Strategic thinking Leadership, teambuilding, and mentoring skills Strong communication, interpersonal, and conflict resolution skills Critical thinking and problem-solving skills Data analytics skills and experience Attention to detail Flexible thinking, including the ability to pivot and try new approaches when faced with challenges Organizational, planning, and documentation skills Ability to explain complex information to non-technical management personnel and other stakeholders Ability to work on multiple projects in various stages simultaneously

Technical/functional skills:

In-depth knowledge of VoIP networking technologies, including 5G Core architecture, Radio Access Networks (RAN), Transport networks, IP routing, Ethernet, and Access Wireline Networks, with a focus on

voice provisioning

to ensure accurate configuration and activation of voice services across wireless and wireline environments. Skilled in monitoring, troubleshooting, and maintaining end-to-end

VoIP voice provisioning processes

to support reliable service delivery. Extensive experience with VoIP-specific protocols such as

SIP

(Session Initiation Protocol) for call signaling,

RTP

(Real-Time Transport Protocol) for media transport,

SDP

(Session Description Protocol) for session negotiation, enabling precise protocol analysis, fault isolation, and optimization of voice provisioning workflows in VoIP networks. Strong hand-on experience in Software Development using

Java

, python. Expertise with developing and deploying applications and

Micro services

to Public Cloud, preferably

Azure

. Experience in

Linux/Unix

, shell scripting. Experience in Databases (

SQL

/NoSQL) like

Oracle

, Postgres, MySQL and Snowflake. Knowledge in

microservices Architecture

and Design Patterns Knowledge of real-time data streaming and messaging solutions like

Kafka

, IEBUS Experience with tools like Maven,

GIT

, Jenkins, JFrog, Sonar and security scans (like Veracode) Knowledge of containerization and orchestration with Docker, Helm, and

Kubernetes

Data collection approaches through adoption of industry standard methods and open-source capabilities and dashboards through Grafana Azure/AWS/Google Cloud certified Cloud developer/Cloud architecture Understanding of key protocols including HTTP,

SNMP

, DNS, SSH. Experience in all phases of Software Development Lifecycle including Requirements, Design and Architecture, Development, testing and Quality Assurance, Deployment and Release Management and Maintenance and Support. Any prior

experience in a

telecommunications

industry setting is a plus. Overall Experience: 10+ years in relevant technologies. Flexible to work with overlapping hours with USA team.

Weekly Hours:

40

Time Type:

Regular

Location:

Bangalore, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.