Job Description

Responsibilities & Key Deliverables

Annual Training planning, and preparation of Training calendar.Preparing and updating training centre team on newly launched and existing products.Looking after maintenance of training centre, its aggregates and housekeeping as well as live tractors, implements and training facility.Development of working cut models of training aggregates, toy models and live cut models of tractor child parts for easy understand ing of its construction and working.Designing and development of tractor aggregates mounting trolleys for ease of training and hand ling.Development of Training Portal for CCMs use for data capturing and updation.Imparting Area Office and Out Station trainings on need base.Evaluating internal Customer Care team, training and enhancing their technical skills.Co-ordination, development and dispatch of Service Bulletins to PAN India dealers.Coordination and planning with various departments and HR for imparting orientation training to new joinees in other departments of Swaraj Division.Responsible for keeping abreast with the ground level ways of working and accordingly improvising the Training content and methodology for imparting effective training.Managing Swaraj Satkar programme @ Mohali planning, coordination with AO and its execution.Planning and execution of Co-Tech programmeTraining, evaluation and recognition.Development of Special tools for newly launched products.Support in development of tractor publications Operator Manual and its translation in 8 languages.Development of Workshop Service Manual of newly launched tractors.Development of training material Audio visuals, LED models, animated videos, Service Training Notes, Technical Data book etc.Enhancing training facility for imparting training on new product aggregates, special Tools etc

Preferred Industries

Media/Evnt Mgmt/PR

Research & Development

Facility Management

Maintanence

Administrative

Science & Technology

Administrative and S

Teaching / Training

Education Qualification

Bachelors of Technology; Bachelor of Engineering; Bachelors of Technology in Mechanical; Bachelor of Engineering in Production; Bachelors of Technology in Automobile; Bachelor of Engineering in Mechanical; Bachelors of Technology in Production; Bachelor of Engineering in Automobile

General Experience

3-7 Years of relevant experience as Product Trainer in Tractor Industry(2 Years of front end experience as CCM is Preferred)

Critical Experience

Minimum 3 years of relevant experience as Product Trainer in Tractor field.Thorough technical knowledge of working of Tractors/ Implements.Clear understanding of the prevailing Farm Practices

Mahindra Leadership Competencies

Strategic Business Orientation_Business Perspective

Strategic Business Orientation_Anticipating and Leveraging Business Opportunities

Strategic Business Orientation_Strategic Foresight

Strategic Business Orientation_Global mind-set

Leadership through Sustainability_Strategize around,Sustainability Drivers

Leadership through Sustainability_Frugal mind set

Leadership through Sustainability_Stakeholder focus

Leadership through Sustainability_Triple Bottom Line Sensitivity

Customer Focus_Customer Sensitivity

Customer Focus_Customer Delight

Customer Focus_Service Orientation

Innovation Led Transformation _Idea Orientation

Innovation Led Transformation _Change catalyst

Innovation Led Transformation _Risk Taking with Responsibility

Result Orientation with Execution Excellence_Effective Project Management

Result Orientation with Execution Excellence_Passion for Quality

Result Orientation with Execution Excellence_Accountability for results

Result Orientation with Execution Excellence_Agility with discipline

Leveraging Human Capital_Exponential synergy

Leveraging Human Capital_Team development

Leveraging Human Capital_Entrepreneurial engagement

Leveraging Human Capital_Appreciating diversity

Weaving Passion and Energy at Work_Being Passionate about work

Weaving Passion and Energy at Work_Working without Barriers

Weaving Passion and Energy at Work_Blending Fun with work

Weaving Passion and Energy at Work_Learning from Failures

System Generated Core Skills

Innovation - Product

Customer Experience

Customer Relationship Management (CRM)

Product Innovation

Product Knowledge & Application

Project Planning & Execution

Tool Development

Maintenance Management

Product Knowledge - Aggregates

Housekeeping

Content Development

Stock Management

Training Delivery

Team Management

Training Needs Analysis (TNA)

Dealer Management

Dispatching

Training & Development

Training Design

Program Management

User Manual Development

Facility Management

Process Knowledge - Manufacturing

Technical Knowledge

Product Knowledge - Farming Applications

Consumer Insighting

Trend Analysis

System Generated Secondary Skills