Job Description

About McDonalds in India
One of the worlds largest employers with locations in more than 100 countries McDonalds Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Position Summary:
Manager - Technical Product Management (ARCS)
This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Enterprise Performance Management (EPM) area, specifically focused on Oracle Account Reconciliation Cloud Service (ARCS), product area where our vision is to Always be a... people led, product centric, forward-thinking & trusted technology partner.
The Manager, Technical Product Management owns end-to-end technology product delivery, leads and inspires the working team. To be successful, in the true sense of Agile and Product management the TPM must be empowered to influence and challenge stakeholders as necessary to mitigate biases and ensure the most appropriate, efficient, and optimal solution is delivered to solve the business and end users' challenges. Responsibilities include developing technology product roadmaps and prioritizing backlogs, deeply understanding the business goals challenges including end user needs. They apply deep product domain knowledge, partners closely with the business, senior technical product management team, technical and delivery teams as needed to ensure value delivery.
This position reports to the Sr. Manager, Sr. Technical Product Manager.
Who were looking for:
Responsibilities & Accountabilities:
Product Strategy and Roadmap definition:

• Manages or supports a technology product, and/or suite of products with business impact.
• Works with business partners to define the product vision, strategy, and roadmap in alignment with business goals, market trends, and customer feedback.
• Partners with business leaders, delivery teams, and / or architects to determine the long-term viability of systems/products, from business and technology standpoints.

Requirement Gathering and Prioritization:

• Work closely with business stakeholders to influence, gather requirements and prioritize feature development.
• Translate customer needs and market demands into clear, actionable technical product requirements.

Cross-Functional Collaboration:

• Works as part of a team of technical product managers expected to broadly influence a large portion of the organization or with a charter to innovate/disrupt a strategically important domain.
• Facilitate communication and collaboration among cross-functional teams, including product management, engineering, design, quality assurance, and operations.
• Ensure alignment on product priorities, timelines, and deliverables across teams.

Feature Development and Release Management:

• Lead the end-to-end product development process, from concept to launch. Work with engineering teams to define product specifications, oversee development sprints, conduct product reviews, and ensure timely delivery of high-quality releases.
• Escalates risks and / or issues that might be impacting the team. Proactively identify gaps and opportunities (e.g., services, workflows, tooling) within or between markets and other parts of the organization.

Market and Competitive Intelligence:

• Stay informed about market trends, competitor offerings, and industry best practices. Conduct market research, competitive analysis, and customer interviews to identify opportunities for product differentiation and innovation.

Data-Driven Problem-Solving Decision Making:

• Decomposes complex problems into straight-forward solutions. Consistently brings user feedback, strong, data-driven business, and technical judgment to decisions.
• Monitor key performance indicators (KPIs), track product usage patterns, and iterate on features to optimize user engagement and satisfaction.

Continuous Improvement and Feedback:

• Foster a culture of continuous improvement by soliciting feedback from customers, internal stakeholders, and team members.
• Use feedback to iterate on the product roadmap, prioritize enhancements, and drive product innovation over time.
• Invest time to continuously improve your product management capabilities and close skill gaps.

Qualifications
Basic Qualifications:

• 8+ years of technical product management or relevant experience with a Bachelors degree or 6+ years relevant experience with a Masters degree.
• Demonstrated ability to manage technical products, driving clarity, understanding and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partners
• Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, develop project business cases, and measure success.
• Willingness and ability to live the McDonalds values every day: Serve, Inclusion, Integrity, Community, and Family.
• Broad knowledge in assigned domain area, including the latest technology trends and applicable use cases
• Experience applying product and agile ways of working that includes best practices and lessons learned to standardize and refine ways of working
• Highly experienced working collaboratively with business partners to drive outcomes and solve complex technical challenges
• Possess effective communication, storytelling, negotiation, influencing, business acumen, and problem-solving skills
• Strong innovation skills to identify, develop, and make improvements to techniques, procedures, services, or products
• Experience applying data and reporting to present key business cases, make informed business decisions, and facilitate continuous improvement
• Strong positive thinking skills that include creating a safe environment to learn, challenge, accept risk taking and a willingness to be wrong

Preferred Qualification:

• Deep functional knowledge of financial processes and associated functionality Transaction Matching and Reconciliation Compliance process in the Record to Report process track.
• Expertise in managing Oracle Account Reconciliation Cloud Service (ARCS) application.
• Have experience collaborating with business partners to understand and translate their functional requirements into technical specifications.
• Functional knowledge of Finance/accounting and account reconciliation is a must
• Knowledge and experience working with a consolidation tool and general ledger is a plus
• An overall understanding of the EPP product suite of applications (FCCS / EPBCS / EPM / ARCS) is desirable.
• Experience with upstream / downstream integrations with cloud ERP, banking, processor / acquirer applications is preferred.
• Ability to provide thought leadership around ARCS Best practices and industry trends to drive optimization and improve end user experience.
• Proven track record of successful product delivery and portfolio management.
• Functional knowledge of upstream and downstream financial systems and processes within a cloud environment.
• Experience working in product-centric organizations and / or product owner certification.
• Capability to document current business processes and existing solutions, and to develop a roadmap for future improvements.
• Experienced implementing and managing IT General Controls (ITGC) to ensure SOX compliance.
• Experience with JIRA and Confluence tools.
• Foundational understanding / experience in security: security standards, SSO, SAML, OAUTH, etc.
• Understanding of Cloud architecture and EPP cloud security.
• Experience with cybersecurity experts to ensure that systems are resilient against cyber threats and comply with relevant regulations and standards is desirable.

Work location:Hyderabad, India
Work pattern:Full time role.
Work mode: Hybrid.
Additional Information:
McDonalds is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
McDonalds Capability Center India Private Limited(McDonalds in India)is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive