Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Manager

-

T&E

In this role,

y

ou'll

be

performing of

audits of expense reports in auditing tool.

Responsibilities

Identify

and escalate critical incidents with

a strong sense

of urgency and ownership

Provide updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.

Use CONCUR skills to trouble-shoot configuration issues - (Preferable)

Collaborate with various cross-functional teams to resolve the issues

Handle customer requests within the prescribed SLA. Able to work in a competitive environment, meet the KPIs productivity quality and provide customer satisfaction

Qualifications we

seek

in you!

Minimum Qualification

/ skills

Graduate/Post Graduate degree

Familiarity with the Oversight tool and its features, such as real-time expense monitoring and AI-powered insights

Ability to work with data analytics tools to

identify

trends, risks, and non-compliance

Knowledge of compliance requirements and ability to set up filters for suspicious transactions through Oversight tool.

Strong attention to detail to spot discrepancies, duplicate claims, or fraudulent activities

Developing strategies to enhance efficiency and prevent future issues

Awareness of industry-specific risks and regulatory requirements

Preferred

Qualification / skills

Understanding of basic knowledge on processes around Travel and Expense process i.e., CONCUR, T&E audits, statement reconciliation, dispute resolution, Delinquencies, terminations, Service NOW

Excellent communication skills over phone, email, and chat

Proactive problem solving, analytical mindset, and customer-centric approach

MS office tools like Excel, SNOW, and Outlook

Good team player

Flexible

Positive Attitude

Understands Travel and Expense process functionality and capabilities

Why join Genpact?

Be a transformation leader

- Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training.

JobManager

Primary LocationIndia-Bangalore

Education LevelBachelor's / Graduation / Equivalent

Job PostingAug 7, 2025, 6:36:52 AM

Unposting DateOct 6, 2025, 1:29:00 PM

Master Skills ListConsulting

Job CategoryFull Time