Job Description

Your Responsibilities
The overall purpose of job is to ensure effective and efficient managing and administering of the
station. This role is accountable for on-time departures, baggage mishandling, excess baggage
collection and travel document violation. The Station Manager shall also maintain the highest level
of safety, security and service standards for ground operations.

Your Duties

• Ensure optimum payload, safe, efficient and on-time departure of flights
• Ensure handling process of passengers, baggage and cargo in accordance to company\xe2\x80\x99s procedures
• Co-ordinate and monitor the Ground Handler\xe2\x80\x99s performance to meet our service standard
• Ensure full compliance of the Company\xe2\x80\x99s Accounting procedures at the station
• Maintain close rapport with the governmental and regulatory authorities in the station
• Supervise and monitor the Ground Handler on handling of our flights
• Provide managerial and administrative support to personnel within the station
• Handle and be accountable for any monetary transactions at the station
• Interface with all agencies pertaining to the performance and profitability of the station and the company
• Recommend and implement improvements to achieve optimal station performance and reduce cost
• Submit Daily Station Report and compulsory monthly report to Head Quarters on time.
• Make decision on operations and cost related matters within the scope of authority
• Strive for ZERO DEFECT in Ground Handling on passengers, baggage, cargo and in-flight services.
• Co-ordinate with Ground Handlers and Airport CIQ authorities to ensure on-time performance
• Represent company to attend meetings related to airport development and operations
• Attend official functions on behalf of the company under the authorization of Head Quarter
• Maintain close liaison with various government agencies (CIQ, Police ,CAA and Security)
• To undertake any other tasks directed by Head Office in respect of operations and administration.
• To verify invoices pertaining to Station operations and administration before submitting to Finance for billing
• Handle guests\xe2\x80\x99 complaints by coordinating with Ground Handler to take prompt remedial actions.
• Exercise cost control on all station expenditures to ensure within the budget
• Ensure the station is managed and administrated in compliance to the regulatory requirement in terms of safety, security, crisis and emergency
• Prepare and compile reports, statistics, and budget in respect to station as required by the Head
• Office. Accountable for the revision and updating of the manuals in the station
• Ensure the revision and updating of the manuals in the station and ensure all audit aspect is in accordance to the requirement
• Has authority to make decision up to Low Risk Event to the safety and/or security of the aircraft
• operations related to respective station and shall consult HOD for any medium risk events.
• Ensure ground handling operations are conducted in accordance with applicable regulations and AirAsia Standard.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

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