Manager Smb

Year    Mumbai, Maharashtra, India

Job Description




JOB HIGHLIGHTS

The CPG industry relies on NielsenIQ for understanding emerging market trends for their growth strategy. This role will entail providing information services and products to our clients, mostly in the Consumer-Packaged Goods industry. Our data offers comprehensive and timely information on market shares and category penetration, competitive sales estimates and insights into distribution, pricing, merchandising and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that help consumer packaged goods (CPG) brands and retailers improve their performance, marketing and sales decisions. The role will be working in the commercial team.

JOB RESPONSIBILITIES

Client Relationship Management

  • Own and lead the client relationship for the assigned accounts and have a strong understanding of their business priorities
  • Understand business and organization structure of the customers and foster relationships across various levels and within various functions of the client organization namely CMI, Sales, Marketing to identify opportunities for incremental product/solution sales
  • Engage clients through physical visits & partner through product demos and solution updates to help clients to derive value from NIQ data assets & platforms
  • Build account plan together with client consulting team to list the business objectives of each client and identify NIQ solutions that can help them achieve these objectives
  • Facilitate client advisory and gather voice of customer to enable NIQ products with accurate feedbacks for driving design and enhancement initiatives
  • Undertake review meetings in partnership with client consulting team on service quality & overall client experience, at pre-defined intervals
Business Development
  • Use data and tools strategically to identify areas of opportunities within the allocated portfolios
  • Build a strong opportunity pipeline through regular engagement with various functional teams at the client\'s end
  • Develop a winning sales pitch for retaining current business and find ways to develop additional business
  • Work on strategic partnership to activate new clients/verticals and revive lapsed/existing clients/verticals among the assigned set
  • Launch and introduce new products and services in the market to drive adoption among assigned clients
  • Support in resolving critical business challenges faced by clients for better adoption of NIQ products and services
  • Own & maintain account plan with detailed action/activity tracking
  • Contribute to the short-term strategies and business plans for the growth of the business unit based on global and regional direction
Financial Management
  • Achieve key financial metrics: revenue, WIN Rate, and cash collection, as well as other related business development objectives
  • Effectively use sales technology and digital tools (Salesforce, Microsoft Dynamics) for efficient working by recording prospects, forecast pipeline and convert sales
  • Ensure client alignment while driving adherence to pricing and contract SLAs according to company\'s policies and guidelines
  • Implement NIQ\'s financial guidelines such as forecast and pipeline management with clients
  • Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets
What are we looking for? A proven commercial account manager, who is enthusiastic about building strategy and taking ownership to deliver value to customer through data products and services. A team player, who can collaborate with customers, internal peers, and leadership, to co-create solutions with motivation and capability to deliver optimum value to our clients.

QUALIFICATION
  • Master\'s degree or a Diploma in Marketing
  • Minimum 4 years\' experience in the Marketing, Business Development, Market Research, or in the consulting agencies
  • Prior working experience with the FMCG industry would be an added advantage
  • Has knowledge of syndicated service or research selling techniques and methodologies
  • Has strong analytical skills and commercial business acumen
  • Impressive oral & written communication skills for engaging with clients, internal stakeholders, external partners etc.
  • Open to learn new digital tools for sales and marketing
Preferred Skillsets
  • Awareness of B2B Sales Cycle
  • Prior experience in engagement with C-suite
  • Experience of working with global teams and matrix structures
  • Interpersonal and relationship building skills
  • Influence & Persuasion Skills
  • Consultative Selling Skills
  • Strategic Thinking for value delivery
  • Composure & Resiliency
  • Quantitative Aptitude
Good to have
  • Negotiating skills
  • In-depth Knowledge of CPG Industry
  • Calculated risk-taking ability
Additional Information

About NIQ

NIQ, the world\'s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

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Job Detail

  • Job Id
    JD3065922
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year